Longo Lexus

Starting from security entrance valet service advisor and rental customer service above and beyond great service rental customer service above and beyond great service More

Francis Saldanis the person gor the job, professional and very knowledgeable. The waiting from is nice, I can see the service bay from the windows. very knowledgeable. The waiting from is nice, I can see the service bay from the windows. More

The advisor was very helpful and he is so nice and friendly!however , the car is not fully clean. friendly!however , the car is not fully clean. More

I never feel pressured to do an extra service or replace a part. I once took my RX350 in due to an unknown electrical problem and they were very thorough in finding and fixing it for a reasonable cost. a part. I once took my RX350 in due to an unknown electrical problem and they were very thorough in finding and fixing it for a reasonable cost. More

Longo Lexus provides excellent customer service and customer care on a consistent basis and it is a team effort all around. customer care on a consistent basis and it is a team effort all around. More

good service by van Phu. he handles a lot of the details for you. nice..... he handles a lot of the details for you. nice..... More

Erik is very polite and nice. He explained very thorough and clear in answering my question. Assistant in transportation time was very punctual. Like the car wash very much. Very He explained very thorough and clear in answering my question. Assistant in transportation time was very punctual. Like the car wash very much. Very satisfied with all his supports. Thank you for the great service. More

Longo is exemplary when it comes to facilities and customer service. Once you arrive until the moment you pickup your car, you're met immediately by attentive service agents and treated with the utmos customer service. Once you arrive until the moment you pickup your car, you're met immediately by attentive service agents and treated with the utmost care. The amenities in the spacious and clean waiting areas are superb. But above all else, the primary reason I keep bringing my Lexus back to Longo is the relationship I've built with Francis Saldana, that's my guy right there. Francis has been my service consultant since my first time bringing in my NX, and he has earned my trust and I know without question that I'll be well taken care of. Francis adds an extra level of customer care that honestly is rare these days, which is why I greatly appreciate the customer service that Francis provides. More

Excellent first class service, friendly and professional. I have bought 2 cars here and plan on buying my 3rd!!! professional. I have bought 2 cars here and plan on buying my 3rd!!! More

Customer service is always superb-especially service advisor Francis! He listens and carefully explains what will take place and never any surprises. advisor Francis! He listens and carefully explains what will take place and never any surprises. More