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Longo Lexus

El Monte, CA

4.9
2,051 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,051 Reviews of Longo Lexus

May 25, 2022

Quick, friendly, and excellent communication of status through text/email. Service advisor very knowledgeable and attentive More

by CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
May 25, 2022 -

Longo Lexus responded

Thank you for the ongoing trust you have with our company and delighted to read of the caring attention provided by Francis and the Svc team @ Longo Lexus.

May 25, 2022

Very friendly willing to work with you very knowledgeable huge dealer gave me Good trade in price More

by Robert Simonian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Le
May 25, 2022 -

Longo Lexus responded

Thank you Mr. Simonian for the kind posting on DealerRater and glad we were able to assist in a good trade-in value of your vehicle. Make it a great day - Team Longo

May 24, 2022

Nice & clean building, friendly customer service. Overall thank you for excellent services. Recommended for everyone. More

by jantiliem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chico
May 24, 2022 -

Longo Lexus responded

We're honored to serve you and please hurry back - Team Longo

May 23, 2022

Waiting area is comfortable and thoughtful Technicians are professional and knowledgeable Loan department is easy and fast Paperwork is neat and environment friendly More

by Jo Shen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
May 23, 2022 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and we're honored @ Longo Lexus to handle your car care needs. Make it a great day Team Longo

May 23, 2022

Friendly and efficient service, very appreciated clean environment. I got one key chain from the gift shop, quality very bad Nice service from the rental car More

by notchanna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
May 23, 2022 -

Longo Lexus responded

Please feel free to contact our Guest Relations Dept. and ask for Kary Loefler to discuss your dis-satisfaction about the key chain. She can be reached at D: 626.580.6057

May 23, 2022

Excellent customer care especially the sales rep, Tony Minarto. Very professional and considerate. We felt in good hands. He was thorough and very respectful. We will definitely return to Longo for next c More

by Minhnakamura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
May 23, 2022 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and delighted to read of the caring attention provided by Tony and the team @ Longo Lexus - Enjoy what you drive and welcome to the Longo Family

May 22, 2022

Excellent customer services the work was done in efficiently time. I recommend it to all of my friends 👍 More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
May 23, 2022 -

Longo Lexus responded

Thank you Ms. Sandra for the 5-star DealerRater posting about your visit to Longo Lexus and make sure you hurry back

May 22, 2022

Francis Saldana is the right person for this job, professional and outstanding personality. Fully satisfied for the service. More

by Keyman111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
May 23, 2022 -

Longo Lexus responded

Thank you -

May 23, 2022 -

Keyman111 responded

Keep up the good works

May 21, 2022

My experience at Longo Lexus was great. Angelica was very helpful and knowledgeable when it came to answering any of my questions. I would highly recommend my friends and family to Longo Le More

by alondra9583
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Ugalde
May 23, 2022 -

Longo Lexus responded

Thank you Alondra for being the most important part of our business and enjoy what you drive - Team Longo

May 21, 2022

I am extremely content with the service experience Man Wong provided me. Man is always very attentive, helpful, caring and best of all... honest. In this day and age, it is difficult to find some with Man More

by luissilva928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
May 23, 2022 -

Longo Lexus responded

Thank you for the kind posting on DealerRater and we couldn't agree with you more about Man, he's certainly one of the many reasons why Longo is Longo. Make it a great day and THANK YOU again, for being the most important part of our business. Team Longo

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