Longo Lexus

Longo has excellent team commitment. From Jerry to Victor, all our queries were addressed. Jerry set up the expectations clearly on delivery dates and Victor Reyes made sure we walked From Jerry to Victor, all our queries were addressed. Jerry set up the expectations clearly on delivery dates and Victor Reyes made sure we walked out with Lexus NX 450h+ that we really wanted. Victor made sure we had warm handoff every step of the way, which wrapped the whole experience pleasantly. I also appreciate the adherence to cleaning the keyboards, pens, etc to prevent infection. Availability of beverages is a plus. And the prompt feedback from all personnel (insurance) is awesome. More

Best dealer in LA! I always get the best service here. Employees are very nice I always get the best service here. Employees are very nice More

I didn't change the oil this time. When I changed it elsewhere, I found that the bottom lid was damaged by your employees, but they didn't tell me When I changed it elsewhere, I found that the bottom lid was damaged by your employees, but they didn't tell me More

Our service consultant Edgar Anzaldo was outstanding. He kept me up to date on the conditions of my vehicle explained what would be needed and detailed the procedure of checking out on line. Could not be He kept me up to date on the conditions of my vehicle explained what would be needed and detailed the procedure of checking out on line. Could not be happier. More

Very friendly and very helpful I have got what I wanted, thank you Víctor Reyes he is very good , he is great . Will continue to get more car from him again… thank you Víctor Reyes he is very good , he is great . Will continue to get more car from him again… More

I’ve been coming here for a year for service on my Lexus. Man is awesome. Great customer service. Man is awesome. Great customer service. More

Beau is very professional and very helpful. I have been very satisfied with his service. I have been very satisfied with his service. More

Great customer service and communication. Estimated time for when my car would be ready spot on. Estimated time for when my car would be ready spot on. More

Longo Lexus has provided me with outstanding customer service since 2017. They are friendly and efficient and always professional. They do not try to sell me anything I do not need and I have never neede service since 2017. They are friendly and efficient and always professional. They do not try to sell me anything I do not need and I have never needed to return because my issue was not resolved. Great job Francis! More

Efficient operation and clear customer communication. Staff is professional and friendly. Everything is sparkling clean and is seems the staff really care about customer service. Staff is professional and friendly. Everything is sparkling clean and is seems the staff really care about customer service. More