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Long-Lewis Ford Lincoln of Muscle Shoals
Muscle Shoals, AL
474 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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474 Reviews of Long-Lewis Ford Lincoln of Muscle Shoals
January 07, 2016
No pressure to buy. I had a wonderful no pressure sales experience. They were professional and got me the payment I wanted. I will recommend them to anyone and should I n I had a wonderful no pressure sales experience. They were professional and got me the payment I wanted. I will recommend them to anyone and should I need a car in the future I will return to Long Lewis. More
by MsPamY
Employees Worked With
Brandon Narmore was the salesman. There were others but I can't remember all the names.
December 11, 2014
Service department is terrible First time I took a 2010 f150 in with 6k miles it was in there for a month. When I got it back it did it again. Just quit on me. This one is a 2013 wi First time I took a 2010 f150 in with 6k miles it was in there for a month. When I got it back it did it again. Just quit on me. This one is a 2013 with 14k miles. It has a complaint about the noise in the transmission which mine has. The first time it stayed 3 days then they said have to order parts. Said only have one transmission man. Told me to make appointment after the parts got in where it would be out by the evening. I did and now another delay and it won't be ready. They are good at selling them but they sure won't care about you if you have a problem later More
by Jolive
Employees Worked With
Service dept
July 31, 2013
After visiting several other dealers looking for a new truck, I visited Long Lewis Ford. Their no hassle approach to buying was greatly appreciated. They went out of their way to get me what I wanted in m truck, I visited Long Lewis Ford. Their no hassle approach to buying was greatly appreciated. They went out of their way to get me what I wanted in my budget. Can't say enough good things about Long Lewis Ford. More
by Trackrider54
Employees Worked With
Jon German
June 03, 2013
My name is Keith Folger. Long Lewis Ford Of Shoals wanted me to pay for repair of defective airbag system before they sold me a car. While test driving I noticed the airbag warning light, and I was told by t me to pay for repair of defective airbag system before they sold me a car. While test driving I noticed the airbag warning light, and I was told by the salesman that he would take care of it because it was “their responsibility” but the deal was later reneged upon when the dealer found out it would be a 350 dollar fix. I was in process of signing paperwork and had an offer in writing. They also were going to make me a spare key and later told me they would not do so. More
by usernamenotalreadyinuse
Employees Worked With
derrick
