Long Hyundai

Excellent service experience! I brought my Genesis for a routine maintenance and oil change. Brent was very knowledgeable and friendly. The car was serviced very quickly, and I was I brought my Genesis for a routine maintenance and oil change. Brent was very knowledgeable and friendly. The car was serviced very quickly, and I was on my way. No hassles, frustrations or unpleasant surprises. More

Parker Epitomizes Customer Service I'm a first time Long Hyundai customer but thanks to Mr. Parker Cass, Product Specialist, I plan to become a long term customer. I purchased a Hyunda I'm a first time Long Hyundai customer but thanks to Mr. Parker Cass, Product Specialist, I plan to become a long term customer. I purchased a Hyundai Genesis last month after my previous car was totaled as a result of being rear-ended. Thankfully no one was hurt in the collision ordeal; however, it caused me to make an unplanned car purchase in a week's time. Parker made that purchase seamless. He was knowledgeable, courteous, and provided excellent customer service. More

Awesome service! I have been doing business with Long of Chattanooga for a while now. I am ALWAYS pleased with the way that the service department goes above & beyond I have been doing business with Long of Chattanooga for a while now. I am ALWAYS pleased with the way that the service department goes above & beyond my expectations of making sure that my vehicle is safe and that I'm taken care of. I will continue doing business with Long and would highly recommend Long of Chattanooga to anyone who is looking for to purchase a car or just to have your current car serviced. More

Recall 14V-434 ,rotate tires & oil & filter change The work was performed in a timely fashion with no delay-all of the Service personnel were extremely courteous & friendly;the Service waiting area was The work was performed in a timely fashion with no delay-all of the Service personnel were extremely courteous & friendly;the Service waiting area was quiet & comfortable More

Great service! I Made an appointment to ger my car service done. Arrived a few minutes earlier, my car was taken in right away and only had time to look at a couple I Made an appointment to ger my car service done. Arrived a few minutes earlier, my car was taken in right away and only had time to look at a couple of magazines and drink a cup of coffee.before ther car was parkes in front of the door. I am a happy customer! More

The Worst New car Buying Experience Ever Went here to trade for a new Sonata for my wife. Had a good trade in (2012 Accord). we have decent credit, and the only stipulation we had was my wife Went here to trade for a new Sonata for my wife. Had a good trade in (2012 Accord). we have decent credit, and the only stipulation we had was my wife wanted leather seats in whatever we ended up buying. (They had 3 Sonata's, all different prices, with leather seats on the lot) For some reason, the only communication I received from finance and the salesman for over two hours was "We're looking for a vehicle that we can put leather seats in for you" OK, but why, when you have 3 on the lot I asked??? "It's only a $1,200.00 option" I was told. Anyway, after 2 1/2 hours total, I was told "We haven't heard anything from finance yet, we'll have to call you tomorrow". Well guess what, they didn't call the next day. So my wife and i promptly went and bought a car from the competition. The really bad thing is that we are 2 time repeat customers at this dealership, but we will never set foot here again. Run, run fast, from this ripoff dealer. More

Great buying experience! Jason was amazing and spent all day with me test driving multiple vehicles to help me make my decision. Everyone at the dealership was very nice and h Jason was amazing and spent all day with me test driving multiple vehicles to help me make my decision. Everyone at the dealership was very nice and helpful. This is the 3rd vehicle my family has purchased from Long's in five years. Very pleased with every experience! More

Service This is the second time we have had our new Sonata serviced. The service department is top notch. We also appreciated the alert we received to remind This is the second time we have had our new Sonata serviced. The service department is top notch. We also appreciated the alert we received to remind us that it was time for an oil change. More

Best customer service around. I wish I could get this good of service from my Chevy dealer. The whole staff at Long is great to work with. Wonderful experience every time I take m I wish I could get this good of service from my Chevy dealer. The whole staff at Long is great to work with. Wonderful experience every time I take my Sonata to have it serviced. More

Service with a smile This dealership knows that service is just as important as the sale. The people in the service department, especially Chris, treat you as if your pro This dealership knows that service is just as important as the sale. The people in the service department, especially Chris, treat you as if your problems are their problems, and they get them solved. More