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Long Hyundai
Chattanooga, TN
1,920 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,920 Reviews of Long Hyundai
May 13, 2023
Had an issue with a service bill and the service tech, who I called, wasn't sure he could refund the small charge back to me over the phone. He said he would check with his manager and call me back the ne who I called, wasn't sure he could refund the small charge back to me over the phone. He said he would check with his manager and call me back the next day. I never got a call back so the following day I called back around 4:45PM. First receptionist told me the service tech was now on vacation but she would get a manager. I was left on hold for over 5 minutes at which point I hung up and called back. Happened again so I called back a 3rd time. Eventually left a voice mail for one of the managers. We'll see if I get a call back. Part of what pissed me off is when the receptionist asked what the issue was, before I could finish a sentence, she's talking over me and putting me on hold. This happened with two different receptionist. Incredibly rude like they are the only one's who are busy or whose time matters. For the record, The service tech I initially spoke with was great and offered to refund the charge. His follow up was inexcusable and if he was leaving on vacation should have notified someone. More
by Rnsoul
Employees Worked With
Makayla DeBusk
May 04, 2023
Cedric Toney is one of the best automobile sales associate that I have ever been blessed to meet. Knowledgeable of his inventory, kind, able to answer questions, kind, absolutely no pressure to buy, associate that I have ever been blessed to meet. Knowledgeable of his inventory, kind, able to answer questions, kind, absolutely no pressure to buy, and did I say he was kind. We were in the market for an SUV and he was able to find us just the perfect model for our family, a 2015 Acura MDX. With me working at various locations across the region he was also able to work with us to finalize the deal and find the absolute perfect “new” car for my wife and me. Thank you Cedric for doing a great job, caring about your customers, and being kind to all that are also blessed to meet you. If you reading this and are ever in the market or need a newer car, I would highly recommend Cedric Tomey at Long Hyundai in Chattanooga, Tennessee! More
by Lindsayhathcock88
Employees Worked With
Cedric Tomey, Makayla DeBusk
May 01, 2023
I will tell you this is one of the best experiences we had in buying a car! We bought the 2023 Hyundai Santa Fe - we were treated with so much respect, they were amazing to deal with! Don was the best! had in buying a car! We bought the 2023 Hyundai Santa Fe - we were treated with so much respect, they were amazing to deal with! Don was the best! VERY IMPRESSED!!! More
by Lynn K
Employees Worked With
Don
April 24, 2023
Cedric Toney is always a pleasure to work with. This is my second time working with him. He goes above and beyond to make sure you know all the features of the vehicle and feel comfortable with you This is my second time working with him. He goes above and beyond to make sure you know all the features of the vehicle and feel comfortable with your new car. More
by knohara
Employees Worked With
Cedric Toney
April 24, 2023
Nic Barstad was amazing! He answered all our questions and was able to help me find the perfect car for me based on what I thought I might be looking for and the color/featur He answered all our questions and was able to help me find the perfect car for me based on what I thought I might be looking for and the color/features I was interested in. I’ve never owned a brand new car and was really iffy on making the final decision. I was so hesitant that I even told him I wanted to keep looking elsewhere; as to which, he gave me his number and simply said “if I changed my mind or had any questions to give him a call.” He gave us our space but was absolutely there if I had questions or concerns. Nic really set my mind at ease and made the whole process simple and easy. I’m proud to say that I’m now the owner of a brand new Hyundai Elantra!!! Thanks Nic Barstad. More
by AKeith
Employees Worked With
Nic Barstad, Makayla DeBusk
