1,432 Reviews of Lokey Volkswagen - Service Center
Fastest service ever. Danny Wagner in service made this so easy for me from start to finish a true low key stressless Experience will return. so easy for me from start to finish a true low key stressless Experience will return. More
I have been coming to Lokey VW since 2014. Brian is always friendly, efficient but most important, knowledgeable. You want him to be your guy!! Thank you, Brian! always friendly, efficient but most important, knowledgeable. You want him to be your guy!! Thank you, Brian! More
The staff at Lokey have been very kind and attentive. I was a little upset that I had to bring my new car back a second time because it was still pulling to the right. I feel like this should have been fix was a little upset that I had to bring my new car back a second time because it was still pulling to the right. I feel like this should have been fixed the first time. Also when they fixed the issue the second time they never reset my tire pressure indicator or explained to me that I might see that come on while driving. I feel that this should have been communicated to me. When the light came on I was worried I had a flat tire. I had to read through my manual when I got home to figure out how to reset it. More
They did a great job for a good price I would recommend them to anybody. Thanks a lot, you guys saved me from buying a new car. them to anybody. Thanks a lot, you guys saved me from buying a new car. More
Brought car in for tire change and Lane assist deactivated. The tire change went great but still javing issues with lane assist, problem NOT corrected. Will schedule it to be looked at again on deactivated. The tire change went great but still javing issues with lane assist, problem NOT corrected. Will schedule it to be looked at again on next oil change. Frustrating not fixed on 1st attempt. Service Manager was great despite having alot of customers More
Staff was very friendly, professional, and fast! First time getting my lifetime complimentary oil change. I didn't realize they do so much more! And it is free...for life! time getting my lifetime complimentary oil change. I didn't realize they do so much more! And it is free...for life! More
Worked with Peter to get into a new Jetta after I turned in my TDI. He was great to work with; very easy purchase decision. And the service department is awesome every time I come in for regular maintenan in my TDI. He was great to work with; very easy purchase decision. And the service department is awesome every time I come in for regular maintenance! More
Very accomodating hospitality while I waited for my car service. Antonio takes care of EVERYONE that comes in the door, and is on point with car rotation in/out. service. Antonio takes care of EVERYONE that comes in the door, and is on point with car rotation in/out. More
I planned an oil change appoitment and a recall for 10:30 am Saturday. I reported to the agent that I would be 2 1/2 hours doing personal business. From 1pm I started calling the service department, an am Saturday. I reported to the agent that I would be 2 1/2 hours doing personal business. From 1pm I started calling the service department, and my car was still pending. It is already 4pm and I receive the call that the service is complete. The answer is that when a client waits, he has more priority, since I was out of the business facilities, I lost my turn, and each client who arrived without a turn had priority. So why should you have an appoitment? This was the most ridiculous thing I have ever seen as a car owner in my entire life. Recommendation on this system, the worst, no more opportunities to be here again. More
Great cars but every time you bring you car in for service another light on your car will turn on for a repair. Great service tho service another light on your car will turn on for a repair. Great service tho More