Lokey Volkswagen - Service Center

Great customer service. The staff shows a lot of hustle to get the customers needs met. They do a good job of explaining what needs to be done to your car. The service guys will always take the call and ge to get the customers needs met. They do a good job of explaining what needs to be done to your car. The service guys will always take the call and get you in when you need to get in More

One of the best service departments I have the pleasure to work with. The ease of timely appointments as well as there attention to detail is beyond approach. to work with. The ease of timely appointments as well as there attention to detail is beyond approach. More

My back window still squeals when opening. I had asked it be fixed. I was told the track was cleared of debris, however it sounds the exact same. be fixed. I was told the track was cleared of debris, however it sounds the exact same. More

Got me in at record time. Quality work done in very reasonable time. Friendly atmosphere and knowledgeable. Gave me interest in a new vehicle. I will be back. reasonable time. Friendly atmosphere and knowledgeable. Gave me interest in a new vehicle. I will be back. More

AWESOME SERVICE!!! Kyle got me a loaner from May 6th to May 18th and it worked out perfect! I also talked to a couple of other guys but don’t remember their name…ALL WERE SUPER NICE 😊 May 18th and it worked out perfect! I also talked to a couple of other guys but don’t remember their name…ALL WERE SUPER NICE 😊 More

I brought toy car in on a Wednesday morning it was supposed to be done that evening (a 5 hour job). The dealership closes at 5 and I got called at 4 to tell me they were done going to finish (they did supposed to be done that evening (a 5 hour job). The dealership closes at 5 and I got called at 4 to tell me they were done going to finish (they did not even start working on it). I received a loaner car to use until my car was done (it reeked of cigarette smoke). On Thursday no one called to let me know the status of my car even though I talked to someone who said they would have the service department call me back. On Friday afternoon I called to see what the status of my car was and they said it was done, but they had not called me to let me know. I had to call to find out that the work was done. I’m very disappointed in the severe lack of communication. More

I did not get the results I was anticipating. Waited for 2 hours and didnt feel that the final outcome was satisfactory. Usually I am much more satisfied with the service department. 2 hours and didnt feel that the final outcome was satisfactory. Usually I am much more satisfied with the service department. More

I had an appointment for a later time to have my oil change. I needed a earlier time so I could be at another appointment I really needed to be at. The guy for service at front desk was able to work me change. I needed a earlier time so I could be at another appointment I really needed to be at. The guy for service at front desk was able to work me in. The service was fast and excellent. I should have got the name of the guy,but hopefully he will be told I appreciate his efforts. The guy was personable and made sure I was taken care of. Please thank him for me. More

I brought my jetta in for a check engine light, and you guys were thorough and professional as always. Thanks for helping me avoid getting stuck on the road somewhere! guys were thorough and professional as always. Thanks for helping me avoid getting stuck on the road somewhere! More

I have always had superior service. The service department team members are kind, generous and take the time to explain things t.o the customers department team members are kind, generous and take the time to explain things t.o the customers More