Lokey Volkswagen - Service Center

The Service Dept is amazing. Chris the service advisor and Mike the mechanic are the best. I trust these guys with both my VWs and you should too and Mike the mechanic are the best. I trust these guys with both my VWs and you should too More

The coustemer service there was absolutely great. The person who helped me his name was Chris was very forward with me and very helpful. Thank you person who helped me his name was Chris was very forward with me and very helpful. Thank you More

I’d imagine that not many customers remark about the excellent service they have received from a car dealership. That’s why I’m taking the time to call out Danny Wagner at Lokey VW. This is my second in excellent service they have received from a car dealership. That’s why I’m taking the time to call out Danny Wagner at Lokey VW. This is my second interaction with him and both times I left the dealership in a good mood and with a smile on my face. That is no small feat. Many thanks to Danny and Lokey’s good sense to have him represent them. More

Called over the week to say they would appraise the car, no appraisal provided. Everyone was nice. I Appreciate the car wash provided. Thank you. no appraisal provided. Everyone was nice. I Appreciate the car wash provided. Thank you. More

Service department is a mess. Over promise and under deliver. Wait times are never accurate, and communication is lacking. If vehicle needs to be kept overnight, a complimentary rental vehicle needs to deliver. Wait times are never accurate, and communication is lacking. If vehicle needs to be kept overnight, a complimentary rental vehicle needs to be offered. More

Eric was great, he explained everything to me, put in order what was critical to be done & what could wait, gave me a loaner vehicle & was able to lower the cost a bit for me too. Great customer service order what was critical to be done & what could wait, gave me a loaner vehicle & was able to lower the cost a bit for me too. Great customer service, empathetic & friendly More

online scheduling, friendly personnel, on-time service communication, good pricing... 4 stars... one star off due to only one of our two cars getting a wash communication, good pricing... 4 stars... one star off due to only one of our two cars getting a wash More

Great service from Eric. Always prompt and helpful when recommending services needed. Lokey is the best. I have used Lokey for years and will continue using them in the future recommending services needed. Lokey is the best. I have used Lokey for years and will continue using them in the future More

Mike and Chris are awesome. Handled every concern and even found things I knew about but didn't mention. They go above and beyond. Give them a raise or something even found things I knew about but didn't mention. They go above and beyond. Give them a raise or something More

Car has been brought back 3 times for the same issue and now the light is on again. No manager has called back after multiple attempts to reach them now the light is on again. No manager has called back after multiple attempts to reach them More