Lokey Volkswagen - Service Center

Brian and Eric are awesome. Both are very professional and helpful. Eric always responds quickly and provides excellent customer service! and helpful. Eric always responds quickly and provides excellent customer service! More

No appointment they got me in there and helped me get what I needed same day. Thank you guys. what I needed same day. Thank you guys. More

Awesome customer service. My walk-in oil change did not take long. The price was exceptional. I have truly found my VE Dealership. No more wandering 🙏🏾🙏🏾😍 take long. The price was exceptional. I have truly found my VE Dealership. No more wandering 🙏🏾🙏🏾😍 More

They were very nice and the service was very good there was a very little waiting time I would Say thank you for a great job PS the coffee was good also was a very little waiting time I would Say thank you for a great job PS the coffee was good also More

Everyone was helpful in and out in no time. Plus a free car wash can’t beat that car wash can’t beat that More

Danny Wagner and Kyle Enos are world Class at what they do! Thank You So Much for everything and Happy Holidays to everyone at Lokey!! do! Thank You So Much for everything and Happy Holidays to everyone at Lokey!! More

Fast and easy experience. Helpful, courteous staff. Had my car ready in a short amount of time. my car ready in a short amount of time. More

Quickly diagnosed problem of my towed in VW and commuted the same to me. Fixed the problem the same day and quickly returned it to me. the same to me. Fixed the problem the same day and quickly returned it to me. More

Trust me, I'm painfully aware of the supply chain issues facing the country right now. That was taken into consideration before writing this. My car spent a total of 8 weeks at Lokey and still isn't fixed facing the country right now. That was taken into consideration before writing this. My car spent a total of 8 weeks at Lokey and still isn't fixed. My sunroof wouldn't close. The sunshade wasn't a factor in me bringing the car in. It still worked properly. They said that the motor would be replaced, and then was TOLD that they were ordering a replacement sunshade. I got the car back later on that week. The "Master Technician" installed this first replacement sunshade "crooked to the naked eye". The shade was an inch different from driver's to passengers side. Upon trying to close the sunroof, the crookedness caused the mechanism to lock up again. I dropped the car back off to them at the beginning of October. Almost 7 weeks later, I get the call to pick my car up. Still can't close the sunshade. The car has to go back once the "replacement" replacement sunshade comes in. That'll be fixed when I bring it back in. They only partially restored my headlights after being on their lot for all of October and half of November. That will be fixed when I bring it back in. They gouged metal out of the top of my car's roof from the removal and storage of the convertible top. That will be fixed when I bring it back in. They damaged the glass that the sliding roof slides on top of from the removal and storage of the convertible top. That will be fixed when I bring it back in. All kinds of mysterious little dings, dents, scuffs and buffs are on my car now. They'll check it out when I bring it back in. They called me on a Thursday to finally pick my car up(that they said was just finished). I arrived 45 minutes after THEY called me to a car with a dead battery! That battery only goes dead after it's been sitting unlocked for more than 48 hours. When did y'all finish my car again🤔? Chris Cosgrove in Service is pleasant enough, but even HE can't make up for poor attention to detail by someone that is claimed to be a Master Technician. More

I always appreciate working with Chris in particular but everyone at the service center is friendly, courteous, and attentive. everyone at the service center is friendly, courteous, and attentive. More