Lokey Volkswagen - Service Center

Took my wife's 2013 beetle to diagnose a leak in the convertible, left the back seat floor wet after water testing, and also did something to cause the airbag light to remain on, and the radio display t convertible, left the back seat floor wet after water testing, and also did something to cause the airbag light to remain on, and the radio display to fade. What on earth did they do? Not impressed. I will not return. More

I purchased Taos last year from Lokey. Brought it in last week for a slow leak in the tire. They serviced for an unnecessary oil change when I asked about the tire leak that said oh. The p Brought it in last week for a slow leak in the tire. They serviced for an unnecessary oil change when I asked about the tire leak that said oh. The patched the tire and did an awful job. My son and grandchildren were in the car on a the highway when the tire light came back on and he felt something. He got off and went to Tire Kingdom. The guy said the patchwork was so bad it was fortunate my son and his family didn’t wreck. This dealership is not about their customers. Greed is all they know I have been going there for over six years , my family purchased two cars from them last year. I would never recommend this dealership. More

Always a great experience whenever I’m at the dealership. Brian and Danny and service are awesome. And Joe Haig in sales always listens to my needs. Brian and Danny and service are awesome. And Joe Haig in sales always listens to my needs. More

I had a routine oil change but I am bummed that as a female, I was told that my engine air filter was filthy and in desperate need to be replaced. I politely declined and just got a reusable K & N air f female, I was told that my engine air filter was filthy and in desperate need to be replaced. I politely declined and just got a reusable K & N air filter today. As I was installing it, I pulled out the engine filter and it looked like new! It wasn't dirty at all!!!! This makes me furious. Thank goodness I didn't opt in for the purchase what a scam. Makes me wonder about the brakes and rotors that are supposedly 'completely bad' and yet the car is barely 3 years old. I'll be doing my own maintenance until dealerships can demonstrate honesty/integrity. More

Danny is friendly and professional Danny and the rest of the team gave excellent advice and great customer service the team gave excellent advice and great customer service More

Fast and helpful I got called and updated frequently Friendly service and smiling faces It was great! Friendly service and smiling faces It was great! More

My experience made me loose trust in the service department. I'll only be returning for warranty work and my free oil changes department. I'll only be returning for warranty work and my free oil changes More

Great friendly atmosphere The staff is great and very friendly the customer service side is great friendly the customer service side is great More

Courteous. Efficient. Friendly. The dealership is clean and has decent amenities. I've been a customer for several years and haven't been disappointed yet. Efficient. Friendly. The dealership is clean and has decent amenities. I've been a customer for several years and haven't been disappointed yet. More