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Lokey Volkswagen
Clearwater, FL
2,935 Reviews
Going through the car buying process can be a stressful journey. You need a team of experts that, not only helps during every step of the way to get you into your dream vehicle, but treats you like family while doing so. Car buying should be exciting and rewarding.
Lokey Volkswagen has been family owned & operated for over 72 years. With our extensive expertise, we strive to treat each customer that walks through our doors as a member of the Lokey Family. With our trusted team of Product Specialists, Lokey VW will be there for you while putting you in the car of your dreams.
As the largest pre-owned inventory dealer in the Tampa Bay and with our vast Volkswagen Inventory, including Jetta, Tiguan, Taos, Atlas, Atlas Cross Sport, Golf GTI, Golf R, Arteon, & the new all-electric ID.4, we promise to get you driving in your perfect vehicle at the right price for you.
To show that we treat each customer like family, every vehicle purchased from Lokey Volkswagen comes with LIFETIME FREE oil changes & car washes by hand, LIFETIME FREE tire rotations for all-electric models, The Lokey Protection Package, access to our award winning Service Department & FREE loaner vehicles while your car is in service.
Lokey Volkswagen is here to serve our Palm Harbor, Clearwater, Largo, New Port Richey, Tampa, Brandon, St. Petersburg, Dunedin, Safety Harbor, Wesley Chapel, Holiday, Spring Hill, Pinellas Park, Countryside, Oldsmar, Tarpon Springs, and Seminole neighbors plus more! Even if you are just looking for Service or Parts, schedule your next appointment here at Lokey Volkswagen.
When scheduling your next appointment with our Sales, Service or Parts departments, don't forget to ask about our $500 Test Drive monthly raffle winner for your chance to let us put $500 bucks into your pocket!
When you choose Lokey Volkswagen, you choose more than just a car dealer, you choose to join a family that will be with you and all of your car needs for LIFE. Let us change how you look at car buying. Our staff is eager to hear from you & we can't wait to help you park a brand new VW in your driveway today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,935 reviews
June 26, 2020
The worst experience I’ve ever had at a dealership. They don’t know their *ss from their elbow. These people are really good at the ol’ bait and switch. The staff there is terrible, no one ever does what th don’t know their *ss from their elbow. These people are really good at the ol’ bait and switch. The staff there is terrible, no one ever does what they say they will, you have to follow up 3-4 times before you finally get an answer and then it’s “so and so is still working on that” ... these people are only in it to make a buck, they don’t care about your time or financial situation. Wouldn’t recommend to my least favorite person. More
by courtneyarnold
Verified CustomerEmployees Worked With
Austin
June 26, 2020
Great Service My service advisor Brian, is very efficient, knowledgeable, professional, and friendly, The waiting room is sufficient. My car has always been servic My service advisor Brian, is very efficient, knowledgeable, professional, and friendly, The waiting room is sufficient. My car has always been serviced as quickly as possible. More
by fabocean
Employees Worked With
June 26, 2020
Excellent staff great service. Salespeople are personable and appear up front and honest during negotiations like a family business would be run. The Finance department folks were efficient and helped put a and appear up front and honest during negotiations like a family business would be run. The Finance department folks were efficient and helped put a deal that worked for us as far as down payment etc. More
by Jbmiguel
Employees Worked With
Other Employees :
The following 2 employees made the sale due them being up front and concise, Chad McIntyre and Michael Dravenstatt. made the deal happen. Without their demeanor we would’ve walked.
June 26, 2020
Geneva Carr helped us with our purchase, she was very professional, knowledgeable and friendly. We usually hate to go to a car dealership, feeling pushed and pressured but this time had a great experienc professional, knowledgeable and friendly. We usually hate to go to a car dealership, feeling pushed and pressured but this time had a great experience all around. the young finance guy was very pleasant to work with as well. More
by Yvonne & Karsten Jacobi
June 26, 2020
Joe was outstanding! Took care of all of our needs! On a business perspective Joe is a great salesman. Tremendous asset to have on the company’s roster business perspective Joe is a great salesman. Tremendous asset to have on the company’s roster More
by Camilo Gomez
June 26, 2020
The customer service I’ve ever had. Antonio is always available for all emergencies and takes care of the problem immediately. Never had a problem. available for all emergencies and takes care of the problem immediately. Never had a problem. More
by d_hernandez868
June 25, 2020
If I ever have a problem with my car, I will always use Lokey VW. this is the best place for a repair. I am treated like family when ever I come in. Service Department gets a 10 rating from me. Lokey VW. this is the best place for a repair. I am treated like family when ever I come in. Service Department gets a 10 rating from me. More
by MALEYDICK
June 21, 2020
Had issue which was ignored by sales and management was going to seek legal representation until I dealt with Matt Lokey who was very understanding and made a difference going to seek legal representation until I dealt with Matt Lokey who was very understanding and made a difference More
by witkowskij
June 18, 2020
I wasn't going to contact but you've asked I'll start by acknowledging that a lot of things are different and many changes are required in the service industry. I made an appointment to drop I'll start by acknowledging that a lot of things are different and many changes are required in the service industry. I made an appointment to drop off my Atlas for an AC motor and control knob. This should have been a 1 day job, but as things go, I was informed that it could be kept overnight and picked up the next morning. My car was kept from 8:30am Wednesday until 2pm on Friday. Ok fine. I was informed that carwashes had been suspended due to coronavirus and that's okay. However, even though my car can't be washed, my entire dashboard, screen and center console were COVERED in fingerprints and smudges by the techs. My child seat was taken out and moved to the trunk which I was not informed about. So now I'm trying to put my kids in the car and no car seat... I also don't know it's it's clean or how it moved back there. And of course, I go to put that back and there are (2) hairnets, plastic trash and some other trash left in the backseat. This is only the 2nd time I've come in here and both have been during coronavirus time... It's honestly been the opposite of what I experience at Audi, Crown Motorsports or Fitz Jeep... I will note that Eric was my service assistant and he was good to work with. More
by mcmullian
Employees Worked With
Eric Northcraft
