Lokey Volkswagen
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
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The service scheduling system was apparently designed by Bob the Builder and his best friend SpongeBob Square Pants. It certainly was not put together with any rational thought. I had a 10.30am appointment Bob the Builder and his best friend SpongeBob Square Pants. It certainly was not put together with any rational thought. I had a 10.30am appointment and I foolishly believed that my vehicle would be looked at within a 1 hour time frame. Not so. My vehicle went in the shop at 1p.m and came out at 2pm completed. I appreciate there must be some flexibility but three and a half hours for a one hour job is unacceptable. The Service department know in advance what their daily job schedule is and every job has an allotted man hour value so it cannot be that hard, unless of course they deliberately overbook in case of cancellations. Having said that I really like Brian as I don't think he has any input in the work schedule. More
Brian service advisor provided exceptional customer service- always going above and beyond, that’s is why we keep coming back! The service team provided quality service. service- always going above and beyond, that’s is why we keep coming back! The service team provided quality service. More
Eric and Serenity both provided great customer service while I was waiting for my car to get serviced. They both kept checking on me and made sure I was comfortable. Thank you. while I was waiting for my car to get serviced. They both kept checking on me and made sure I was comfortable. Thank you. More
Had a recall Lokey addressed it right away! Brian always takes good care of me at Lokey!! Best service all the time 5 stars. Thanks takes good care of me at Lokey!! Best service all the time 5 stars. Thanks More
One of the best auto dealerships I have every worked with. From top to bottom. Sales person was amazing and Joe Lants was amazing as well as finance office with. From top to bottom. Sales person was amazing and Joe Lants was amazing as well as finance office More
I think I just got lucky that Lokey happened to have the new car I wanted to buy, because over these years, my service advisor- Eric Northcraft - has always been there to take care of my car and make certai new car I wanted to buy, because over these years, my service advisor- Eric Northcraft - has always been there to take care of my car and make certain everything I had any question about was addressed. The service men who did the work have always been great too. I can’t say enough good about them. I highly recommend them to everyone I know or meet when they ask about my car. More
Amazing experience with Chris Adams!!! He is a class act! He truly listens to your wants and needs! He hates to keep you waiting so he is quick with whatever he does!!! Best experience ever!!! He truly listens to your wants and needs! He hates to keep you waiting so he is quick with whatever he does!!! Best experience ever!!! More
I was very pleased with the service. My service adviser was "spot on" with the amount of time it would take for my service. I am extremely happy with choosing my Volkswagen Tiguan Se. was "spot on" with the amount of time it would take for my service. I am extremely happy with choosing my Volkswagen Tiguan Se. More
I called for an appointment for a problem that needed immediate attention. There were no slots open they told me to come in anyway. They were awesome. They worked me in with no hesitation. I'm grateful. immediate attention. There were no slots open they told me to come in anyway. They were awesome. They worked me in with no hesitation. I'm grateful. More