4,696 Reviews of Lokey Nissan - Service Center
Courteous and professional Took my murano to Loney for oil change and was transported to nearby mall while I waited on service completion, which was very convenient and apprecia Took my murano to Loney for oil change and was transported to nearby mall while I waited on service completion, which was very convenient and appreciated. The scheduled service took about 2 hours which was a bit lengthy given it was mearly an oil change. New sticker applied to window showing when next service was to be scheduled however, car was not reset electronically so each time it’s started up, the “Maintenence Oil Change” notification displays on dash. Don’t think I’m willing to wait at dealership for any length of time to get notification cleared. This is very frustrating to me since I take my car in to STOP having Maintenence notifications flash relentlessly on dashboard each time I start my car until service has been completed. Here’s to another 3-4 months of seeing same unnecessary reminder of service that was just completed. My advice, check before you leave the lot so it can be fixed on the spot. More
Quality Service Chuck Schnitker and the Service Department are the Best. The Service Department has always done the task at hand correctly. I would definitely recomme Chuck Schnitker and the Service Department are the Best. The Service Department has always done the task at hand correctly. I would definitely recommend the Lokey Service Department to a friend. More
Great experience Had a warranty issue dropped truck at Maus Nissan near my home had it a week did not fix it Went to Lokey where I purchased it had it fixed in an hou Had a warranty issue dropped truck at Maus Nissan near my home had it a week did not fix it Went to Lokey where I purchased it had it fixed in an hour More
Always excellent service! We always receive excellent service! From sales to service Lokey is excellent! Our vehicles receive top care and we are never pressured to purchase a We always receive excellent service! From sales to service Lokey is excellent! Our vehicles receive top care and we are never pressured to purchase anything we don’t need More
Kevin Massey is the very best service advisor Please never let Kevin Massey retire He is always so pleasant and helpful He will always make sure everything is checked over Very happy with hi Please never let Kevin Massey retire He is always so pleasant and helpful He will always make sure everything is checked over Very happy with him More
Great service was quick Harrison communicated I would recommend Also they called to verify one of the best experience that I have ever had with service service was quick Harrison communicated I would recommend Also they called to verify one of the best experience that I have ever had with service More
Long wait More effort needs to be put in accommodating people who can ONLY bring their cars in on a Sat. Having to book a service appt 3 weeks in advance is una More effort needs to be put in accommodating people who can ONLY bring their cars in on a Sat. Having to book a service appt 3 weeks in advance is unacceptable. More
Excellent Customer Service Kevin is the MVP at the Service Dept. As always Kevin knows my vehicle's maintance history and never pressures me to make repairs or have service perf Kevin is the MVP at the Service Dept. As always Kevin knows my vehicle's maintance history and never pressures me to make repairs or have service performed on the spot. Kevin makes me feel like a valued customer. More
Always great seevice Kevin Massey always provides my family the best service experience possible. I actually have two other Nissan dealers closer to my place of residence Kevin Massey always provides my family the best service experience possible. I actually have two other Nissan dealers closer to my place of residence but wouldn’t consider anywhere but Lokey for all my car purchases and service More
As usual, it sucked Went in for an “express” oil change and came out 3 hours later with just an oil change that took 3 hours. Received an I’m sorry..... Also received t Went in for an “express” oil change and came out 3 hours later with just an oil change that took 3 hours. Received an I’m sorry..... Also received the explanation of things that need attention and nothing was explained to me or even talked about. No idea who the person who helped was because my normal service person was not there. HUGE MISTAKE! More