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4,667 Reviews of Lokey Nissan - Service Center
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July 16, 2018
Don’t trust!! So I brought my 2016 Rouge to Lokay Nissan for its oil change. I waited 90 minutes for it. I paid for a new air filter asked for my tires to be rotate So I brought my 2016 Rouge to Lokay Nissan for its oil change. I waited 90 minutes for it. I paid for a new air filter asked for my tires to be rotated and a wash and vacuum! I got the car back 90 minutes later. The outside was still dirty and the inside was never vacuumed. I got into the car and it smelled of cigarette smoke. all my change was taken and all my paperwork in the door panel was gone through and all the business cards in the middle console was all gone through also. I opened up my glove box and my cd case was opened. I called the dealership as I was driving home and discussed this with them. I felt invaded. What were they looking for more money or banking information. Second strike with this dealership. More
by cherrwalker
Verified CustomerEmployees Worked With
Thomas Wilkins
July 16, 2018
Routine maintenance I always have the same experience getting routine maintenance here. I purchased a maintenance package when I bought my vehicle and have always brought I always have the same experience getting routine maintenance here. I purchased a maintenance package when I bought my vehicle and have always brought my car to this dealership for maintenance. However, 100% of the time, the technician forgets that I have these packages and tries to charge me. I have to go over all the charges and explain the services I’ve alrwady purchased. It’s tedious and could be solved by just making a note in my account. More
by alemapolo
Employees Worked With
July 16, 2018
Not happy My rating was base in my services. I went in to get my tint on 11 Jun 2018. Frist the appointment was never schedule my appointment should have been o My rating was base in my services. I went in to get my tint on 11 Jun 2018. Frist the appointment was never schedule my appointment should have been on the 10.My sell man Jason was able to correct it.They person that did my tint didn't not do a great job in my car he left a big mess for me to clean in my new car that was not good sevice. The sad part I am a new customer. I wish he could clean up after the job . I have pictures to show. There are still bubbles on my window those tint was not done professional. This is a new car . The bubble are still there. Mr Jason make sure that all my conser was address. Mr lucky,Jason,have done an amazing job in helping me. I can't thank him enough. If there something you could do to correct I be very thankful. More
by eldie.montes
Employees Worked With
Jason Ryndak
July 16, 2018
Excellent service Kevin in service is an extreme pleasure to work with. Always has a smile on his face and treats customers right. I wont go to any other service facili Kevin in service is an extreme pleasure to work with. Always has a smile on his face and treats customers right. I wont go to any other service facility. More
by JARED_NEWSOME627
Employees Worked With
July 16, 2018
Oil change and check up Kevin is the most amazingly wonderful service representative I have ever had with any vehicle! Kevin is always welcoming me with a smile and treats m Kevin is the most amazingly wonderful service representative I have ever had with any vehicle! Kevin is always welcoming me with a smile and treats me like family. He is the reason that I will continue to be a Lokey Nissan customer. He makes me feel like he has my back. Thank you for all you do!!! More
by KDTCORONADO
Employees Worked With
July 16, 2018
Great Service, Freindly Staff, Clean Enviormemt This is a great dealership, I have bought 4 cars from them. They always do a great job. Angelo is a great sales person even after the sale he spends t This is a great dealership, I have bought 4 cars from them. They always do a great job. Angelo is a great sales person even after the sale he spends time with my wife and kids and makes sure they receive the best service. More
by acshaffer15
July 15, 2018
Service is awesome Service is very pleasant and the wait isn't long. They explain everything. Would recommend them to all of my friends. They answer all your questions. Service is very pleasant and the wait isn't long. They explain everything. Would recommend them to all of my friends. They answer all your questions. More
by Cindy Schell
July 15, 2018
Friendly staff. I like the updated lobby area while I wait to get my oil changed. I also like the shuttle option to run errands while I am waiting. staff. I like the updated lobby area while I wait to get my oil changed. I also like the shuttle option to run errands while I am waiting. More
by dardra12
Employees Worked With
July 13, 2018
Oul change and quick check of dashboard I love the easy appointment times. I'm a busy professional nad having early appointments and great work tables/wifi keeps me on time. Thank you. Al I love the easy appointment times. I'm a busy professional nad having early appointments and great work tables/wifi keeps me on time. Thank you. Although it would be great to have real half-n-half for the coffee! More
by BJOAKS12
Employees Worked With
July 13, 2018
Excellent Kevin is excellent . Amazing service and amazing person. He went beyond my needs to help me and get me what I need it . Thank you Kevin . Kevin is excellent . Amazing service and amazing person. He went beyond my needs to help me and get me what I need it . Thank you Kevin . More
by RODRIKATE
Employees Worked With
