4,635 Reviews of Lokey Nissan - Service Center
Attentive service Harrison continued to work to find a workable solution to my high performance tire issue. It’s great to have my Z performing at her best again. Harrison continued to work to find a workable solution to my high performance tire issue. It’s great to have my Z performing at her best again. More
Vehicule warranty Kevin Massey is a person that goes the extra mile to help me and explain me the need of my car. He is a nice person and always shows care and interes Kevin Massey is a person that goes the extra mile to help me and explain me the need of my car. He is a nice person and always shows care and interest in showing me the need of my car. One important thing that Kevin and all your service department have is that your department give greetings and welcome to every customer that I see going there including myself. Even if they are busy with a customer, they take a second to let the other customer know that they will be with them in a minute. this means a lot!! Billing the repair, your service dpt its very clear and doesn’t charge anything extra. Thank you Renato Agurto More
Checkup and oil change First class service in everyway. Staff is always courteous and professional and honest about any issues. Always prompt and diligent with the anticipat First class service in everyway. Staff is always courteous and professional and honest about any issues. Always prompt and diligent with the anticipated work involved. More
Charged for services not performed I brought my car in for oil/filter change and tire rotation and fix a front driver side flat. They did not fix flat as the same tire that was low on I brought my car in for oil/filter change and tire rotation and fix a front driver side flat. They did not fix flat as the same tire that was low on air pressure was in the location which also means they did not rotate the tires either. Only god knows if the oil change was performed and have no way of verifying that. They said it was due to some confusion/lack of communication between 2 techs. They did make good on it and fixed the flat and rotated tires and REFUNDED me my money. Brought another car in for oil change and tire rotation and same thing, tires not rotated as I made mark on each tire and they were still in the same position. Lost confidence in this dealership to perform GOOD and HONEST work. I simply don't know and cant trust that they are doing what is being asked of them. That's an awful feeling!!! More
First oil change First time oil change.Did not need it as i only had 2256 miles but completed the change.Waited over 2 hours to complete.Not happy with that when I had First time oil change.Did not need it as i only had 2256 miles but completed the change.Waited over 2 hours to complete.Not happy with that when I had a scheduled appointment More
Great Service Thanks to Kevin for once again providing a great experience! I came in to get an oil change and he went above and beyond and exceeded my expectations. Thanks to Kevin for once again providing a great experience! I came in to get an oil change and he went above and beyond and exceeded my expectations. I appreciate the work station areas too! More
Oil change Excellent service since I bought my car. While waiting for oil change (3 now), Craig London always goes out of way to say hi and ask if I need anythin Excellent service since I bought my car. While waiting for oil change (3 now), Craig London always goes out of way to say hi and ask if I need anything. All service reps are professional and do not try to sell you service you don't need. Lokey is very reputable for this reason alone and I will not hesitate to purchase vehicles in the future here. Great quality service that was on time. Thanks More
Great work! They changed the oil in my car in less time than stated. Did a good job of noticing dirty filters and replacing them. I used my reward points toward They changed the oil in my car in less time than stated. Did a good job of noticing dirty filters and replacing them. I used my reward points towards this bill and they washed my car for free! More
Service visit I got my oil changed and tires rotated, car was nice and cleaned when I got it back. Thanks so much for all your help. I will be back. I got my oil changed and tires rotated, car was nice and cleaned when I got it back. Thanks so much for all your help. I will be back. More
Great place Great facility better people I stopped by that Huuuuuge dealership while buying 2 cars at Lokey nothing compares to the service and attention given at Great facility better people I stopped by that Huuuuuge dealership while buying 2 cars at Lokey nothing compares to the service and attention given at Lokey More