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4,649 Reviews of Lokey Nissan - Service Center
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July 27, 2018
Oil change He was very helpful and it was a great day took my aunt to VW and she bought a 2019 Jetta so it was a great day after that He was very helpful and it was a great day took my aunt to VW and she bought a 2019 Jetta so it was a great day after that More
by Rudebiy15!
Verified CustomerEmployees Worked With
Thomas Wilkins
July 27, 2018
Honest, Friendly and Fast Chuck has been my service technician since I bought my 2014 Altima. He's always very thorough, takes time to explain my appt and has a smile on his fa Chuck has been my service technician since I bought my 2014 Altima. He's always very thorough, takes time to explain my appt and has a smile on his face all the while. I'd recommend Lokey Nissan to all my friends and family. Thank you for outstanding service Lokey!! More
by lori.tamulonis
Employees Worked With
July 27, 2018
Great intake agent Kevin Massey. My intake agent kept me informed, he made me believe I was not forgotten while waiting. Excellent I also felt comfortable with drinks available at my My intake agent kept me informed, he made me believe I was not forgotten while waiting. Excellent I also felt comfortable with drinks available at my own choosing. Thank you More
by Jukeowner1
Employees Worked With
July 26, 2018
Excellent experience My over experience was positive. Your sales, finance, and service teams all gave quality service. I have bought multiple vehicles at this dealership a My over experience was positive. Your sales, finance, and service teams all gave quality service. I have bought multiple vehicles at this dealership and you guys continue to be a outstanding group of people to work with. More
by A.SPRAGG
Employees Worked With
Sandy in finance 5 stars, Bruno Pignano, Darren Smith
July 26, 2018
Smooth sailing I bought my first Rouge from Craig in 2013 and was very pleased with the way he presented himself and I knew from that moment he would be the one I wo I bought my first Rouge from Craig in 2013 and was very pleased with the way he presented himself and I knew from that moment he would be the one I would deal with should I decide to purchase another vechile. My daughter recently purchased a car from Craig and was pleased and this past Saturday I traded my 2013 for a 2018 thanks to Craig. Keep up the great job that you do!! More
by Sunshine
Employees Worked With
Michael McMahon, Craig London
July 26, 2018
Glad I bought from Lokey The service rep was very nice and got my vehicle service right away even when he couldn't see the appointment in his computer. Great sevice! The service rep was very nice and got my vehicle service right away even when he couldn't see the appointment in his computer. Great sevice! More
by GAYLEMN
Employees Worked With
Thomas Wilkins
July 26, 2018
Nice experience It was a nice experience and very easy. Everyone in is ready to help you, and make you feel good. Yes I will recommend them, it's an excellent ex It was a nice experience and very easy. Everyone in is ready to help you, and make you feel good. Yes I will recommend them, it's an excellent experience. More
by MABREU1992
Employees Worked With
Miguel Cabrera, Thomas Wilkins
July 25, 2018
Great service Was able to fit me in for service even though I didn't have a appointment. From dropping the car to getting the call that it was ready was only 3 hour Was able to fit me in for service even though I didn't have a appointment. From dropping the car to getting the call that it was ready was only 3 hours. More
by KEVINENDERLE29
Employees Worked With
Thomas Wilkins
July 25, 2018
Poor delivery I am only giving 2 stars because I made an appt for a routine oil change and to replace the battery of my two keyfobs (i was quoted about $9.00/key). I am only giving 2 stars because I made an appt for a routine oil change and to replace the battery of my two keyfobs (i was quoted about $9.00/key). The gentleman at check in was very kind and professional. When I picked up my car, he checked to make sure everything was fine. Told me the batteries were complimentary as he took care of them for me. He then noticed that even though it was written in the paperwork they only changed 1 of the batteries instead of both. He told me to stop by when i’m in the area and he would make sure they do the other one. I was a little dissapointed since this was the second visit I requested new batteries for my keyfobs (last time they forgot to replace them). I left the dealership. Next time i started my car i noticed they did not reset the sensor so I now get the warning all the time. A little annoying since i have to remove it every single time. They also did not put the normal sticker with the oil change information and when i am due for the next one. I had to have someone double checking the oil and filter to make sure they actually changed the oil which luckily they did. The keyfob battery they changed (only when when requested both) was not complimentary, rather taken out of my points, which i wasnt made aware of. All small details that should’ve been taken care of before i was told my car was ready to be picked up. I should add this is not the first time this has happened. The only reason i continue to go there for oil changes is because i bought the car there and that service was included. For anything else my car needs I go to costco which has continuesly provided me with the best customer service and rates. More
by PXS
Employees Worked With
JB Kerns
July 25, 2018
Excellence Nissan provided excellent and courteous service. This is always the case for every visit and I’ve gone to this location for years. I will always dri Nissan provided excellent and courteous service. This is always the case for every visit and I’ve gone to this location for years. I will always drive Nissan. More
by NINA
Employees Worked With
JB in the service department
