4,254 Reviews of Lokey Nissan - Service Center
Great experience Had a warranty issue dropped truck at Maus Nissan near my home had it a week did not fix it Went to Lokey where I purchased it had it fixed in an hou Had a warranty issue dropped truck at Maus Nissan near my home had it a week did not fix it Went to Lokey where I purchased it had it fixed in an hour More
Kevin Massey is the very best service advisor Please never let Kevin Massey retire He is always so pleasant and helpful He will always make sure everything is checked over Very happy with hi Please never let Kevin Massey retire He is always so pleasant and helpful He will always make sure everything is checked over Very happy with him More
Always excellent service! We always receive excellent service! From sales to service Lokey is excellent! Our vehicles receive top care and we are never pressured to purchase a We always receive excellent service! From sales to service Lokey is excellent! Our vehicles receive top care and we are never pressured to purchase anything we don’t need More
Courteous and professional Took my murano to Loney for oil change and was transported to nearby mall while I waited on service completion, which was very convenient and apprecia Took my murano to Loney for oil change and was transported to nearby mall while I waited on service completion, which was very convenient and appreciated. The scheduled service took about 2 hours which was a bit lengthy given it was mearly an oil change. New sticker applied to window showing when next service was to be scheduled however, car was not reset electronically so each time it’s started up, the “Maintenence Oil Change” notification displays on dash. Don’t think I’m willing to wait at dealership for any length of time to get notification cleared. This is very frustrating to me since I take my car in to STOP having Maintenence notifications flash relentlessly on dashboard each time I start my car until service has been completed. Here’s to another 3-4 months of seeing same unnecessary reminder of service that was just completed. My advice, check before you leave the lot so it can be fixed on the spot. More
Always great seevice Kevin Massey always provides my family the best service experience possible. I actually have two other Nissan dealers closer to my place of residence Kevin Massey always provides my family the best service experience possible. I actually have two other Nissan dealers closer to my place of residence but wouldn’t consider anywhere but Lokey for all my car purchases and service More
Excellent Customer Service Kevin is the MVP at the Service Dept. As always Kevin knows my vehicle's maintance history and never pressures me to make repairs or have service perf Kevin is the MVP at the Service Dept. As always Kevin knows my vehicle's maintance history and never pressures me to make repairs or have service performed on the spot. Kevin makes me feel like a valued customer. More
Kevin Massey and his crew are amazing. I love Lokey. Kevin Massey and his technician are an asset to Lokey. They are so thorough, and proficient. I am very happy with their service. Thank you so much Kevin Massey and his technician are an asset to Lokey. They are so thorough, and proficient. I am very happy with their service. Thank you so much. More
Great price excellent service I normally don't use dealers because they are expensive and they're always trying to add on all kinds of other service when you go just for an oil cha I normally don't use dealers because they are expensive and they're always trying to add on all kinds of other service when you go just for an oil change Lokey service does not do that they'll tell you what you need and only what you need and will not try to sell you something if you don't need it More
Top notch Even though my appointment was for 2 PM I dropped my car off the night before. Matt from the service department called at 10:15 AM to tell me that my Even though my appointment was for 2 PM I dropped my car off the night before. Matt from the service department called at 10:15 AM to tell me that my car was finished When I arrive to pick it up, my car was washed and vacuumed. Ready to go! All of the staff have been friendly and will do all they can to accommodate my schedule! I’ve been using the service center for three years now and have never had a problem with anyone on staff! More
Best service I love the service department. Always friendly always effective. Kevin always does a great job addressing my service issues. The lobby is nice too. Th I love the service department. Always friendly always effective. Kevin always does a great job addressing my service issues. The lobby is nice too. Thank you! More