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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,658 Reviews

4,658 Reviews of Lokey Nissan - Service Center

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September 29, 2021

Always great service .Fast and reliable .Thank you for all your help.We will be back More

by pcorcella
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amberlyn Moore, Wade Morris
Oct 01, 2021 -

Lokey Nissan responded

thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 29, 2021

I had my vehicle towed here through Nissan Roadside Assistance and they said it wasn’t received. They neither communicated with the tow company or would go check the lot for my car. I had to physically More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Nicholas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Lokey Nissan responded

Lauren, we regret to hear that you had this experience with us. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 29, 2021

Always have received extremely good service. Follow up and communication is great. Kevin Massey is great. More

by gerald..glynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Lokey Nissan responded

We're so happy we were able to help you out! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 29, 2021

Love the Service Dept. they go above and beyond to do It right the 1st time! More

by effiejane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Morris
Oct 01, 2021 -

Lokey Nissan responded

Thank you for the high star rating! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Oct 01, 2021 -

effiejane responded

Thank You for making m feel like I matter, It’s very rewarding!!

September 29, 2021

Wes always ensures that I have great service! I would highly recommend this dealership for the service department. More

by TeresaLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Wannamaker
Oct 01, 2021 -

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 29, 2021

They explain what they are doing and what the nexts steps will be. I have found them honest about service needed, etc. More

by rancar350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amberlyn Moore, Wade Morris
Oct 01, 2021 -

Lokey Nissan responded

Thank you; we appreciate your feedback! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 29, 2021

They pretty much forgot about me. No loaner and service took forever. They blame me for telling them that I was a "waiter". More

by PA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Louvaris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
1.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE ALATORRE
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jalali, David Fitzwater, CARYN GOMEZ, ROBERT COLEMAN, KAELIN MARTIN, BILL CAREY
Oct 01, 2021 -

Lokey Nissan responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 28, 2021

This dealership has a great service department. John Albono was a pleasure to work with More

by M.DOLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 28, 2021

Have already bought 3 cars here. Service department is wonderful too! Might buy a 4 th one soon More

by joanelizabeth6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 28, 2021

Efficient, comfortable , courteous Appointments on time, nice waiting area and refreshments . Estimates for work expensive. More

by jane.fresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Lokey Nissan responded

We really appreciate your feedback! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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