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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,658 Reviews

4,658 Reviews of Lokey Nissan - Service Center

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October 07, 2021

Always courteous and on time. The employees are well trained. I love the complimentary drinks and snacks. More

by estela.lorente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amberlyn Moore, Wade Morris
Oct 09, 2021 -

Lokey Nissan responded

We are so happy to read such a great review about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 07, 2021

Was a horrible experience. They ruined my factory tint on my windows . My car is sluggish stalls out all the time. Can’t run my air. It took 30 days for a simple radiator repair. They have not returned my ca More

by rosie2401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Albono
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2021 -

Lokey Nissan responded

We regret to hear that your experience with us was not a more positive one. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 07, 2021

Great service would recommend to anyone. Super staff. Great prices and service. Went above and beyond More

by cdvargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amberlyn Moore, Wade Morris
Oct 09, 2021 -

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 07, 2021

Everyone was amazing! I had an emergency and they took me right in. My service advisor was Kevin Massey who was awesome and so helpful. I hit a huge Boulder which ruined the panel on the bottom of my car. Ke More

by lindachang63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Oct 09, 2021 -

lindachang63 responded

Great dealership to work with. I’ll be back soon! I need a brake quote.

October 06, 2021

Very nice waiting room and pleasant staffCar was back at Very nice waiting room and pleasant staff Car was back at time promised I enjoyed the water bottle. More

by pamelasmithtampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Lokey Nissan responded

We're glad to hear you enjoyed your visit. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 05, 2021

always nice and knowledgeable and fast,even if I don't have appointments. Thank you 😊 💓 More

by papome2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Lokey Nissan responded

We really appreciate your feedback! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 05, 2021

Have only had oil changed once so not much that much experience. Ask me later More

by FCSORENSEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 09, 2021 -

Lokey Nissan responded

Thank you so much for the positive review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 02, 2021

Service is easily accessible, fast and courteous. It's also refreshing to see the same staff time after time, continuity and low turnover are rare things these days More

by kveghte06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Lokey Nissan responded

We're glad you had such a wonderful experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 02, 2021

Through with all they do thanks. Chuck does things the right way thank you very much More

by Paulellio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 02, 2021

Lack of communication, no transparency. They repaired the external damage only and ignored the internal damage caused by the accident. More

by Gwendy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Sherwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy - Front Desk
Oct 19, 2021 -

Lokey Nissan responded

We're disappointed to hear of the negative experience you had at our location. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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