Lokey Nissan - Service Center

As always Lokey Nissan’s is amazing. They continue to deliver amazing service. No matter the reason staff is gracious and always willing to assist. deliver amazing service. No matter the reason staff is gracious and always willing to assist. More

The customer service has always been A1. Best around.always a pleasure. Thank you all. around.always a pleasure. Thank you all. More

Chuck Shnitiker was absolutely tremendous as my Son was only in town with the Rogue for the day from Miami. He told us due to the amount of clients that day it could be 2-3 hours and since we needed to hav only in town with the Rogue for the day from Miami. He told us due to the amount of clients that day it could be 2-3 hours and since we needed to have the car done we waited. After just a little more than an hour to maybe 1 1/2hrs and 2 visits from Chuck giving me updated info he came out and told us it was Done. He made us extremely happy since it meant we would be able to spend some quality time with our Son. If it weren't for Chuck and Kevin Massey I don't know if we'd be driving the 90-120 minutes from our home in Lakeland for service. But until they are no longer available at Lokey we will be very Loyal and happy customers. We have purchased the last 3 cars there and will continue to do so as long as they are with you! More

Always have excellent service every time & friendly staff. Purchased 4 cars there & will continue to do business with Lokey Nissan staff. Purchased 4 cars there & will continue to do business with Lokey Nissan More

Dissapointed when i went to fix a nail in the tire they lied and said i needed to replace the tire and i went to a different tire place and they just fixed it. I have been purchasing cars from you for over lied and said i needed to replace the tire and i went to a different tire place and they just fixed it. I have been purchasing cars from you for over a decade and it seems that the service is not the same. More

Cooperative pleasant thorough prompt and complete service of our 2021 Subaru Ascent purchased at another Lokey dealership. We will be back! of our 2021 Subaru Ascent purchased at another Lokey dealership. We will be back! More

Service rep decided that my car didn't need a tire rotation. I didn't ask if I "needed" one, he just opted to make that decision for me. Not sure if it's because I am a female. My car is a sports car rotation. I didn't ask if I "needed" one, he just opted to make that decision for me. Not sure if it's because I am a female. My car is a sports car and I drive it pretty aggressively and I take pride in taking care of my car. Waiting for the next oil change would have been way over the tire rotation recommendation. I had to make an appointment on my day off again two weeks later because he decided I didn't need the tire rotation. I was VERY disappointed. He got me in front of the line when I had to come back because they were telling me it would be a 2 hour wait. Besides just being wrong, I had to go back again on my day off with my 2 year old daughter. And he told me that he knows I "like" my car sarcastically. Me wanting to properly service my car has nothing to do with me "liking" my 'sports' car, it has everything to do with taking care of my vehicle and he should know better, as should this dealership. More

Kevin is a great service adviser. He always does the best he can for me in the least amount of time. he can for me in the least amount of time. More

They were attentive and honest. I will be buying another Nissan thanks to their help. Nissan thanks to their help. More

Chuck is my service advisor who I can trust on not cheating me . As a single mother of 4 it’s very tough at times and he always try’s to make life easy any way he can with my vehicle repair and mainte cheating me . As a single mother of 4 it’s very tough at times and he always try’s to make life easy any way he can with my vehicle repair and maintenance. More