4,428 Reviews of Lokey Nissan - Service Center
This is the best dealership around between the sales team and service department I will never go to anyone else and service department I will never go to anyone else More
Tenía una queja y no fue escuchada por el gerente de servicios quien fue indiferente servicios quien fue indiferente More
Chuck goes over and beyond with his service. He educates and looks after his customers. I have been taking my car to him for over 5 years and he is frankly the one I will continue to take my car He educates and looks after his customers. I have been taking my car to him for over 5 years and he is frankly the one I will continue to take my car to. More
GREAT PLACE AND GREAT PEOPLE . The service technicians are all very friendly and knowledgeable. My two cars is always serviced and ready on time. I gladly recommend Lokey for all The service technicians are all very friendly and knowledgeable. My two cars is always serviced and ready on time. I gladly recommend Lokey for all my friends and family. More
Great service and communication I will continue to have my car serviced at Lokey company my car serviced at Lokey company More
Chuck does a great job servicing the customer! Easy, Quick and Efficient Thank you, S. Crewse Easy, Quick and Efficient Thank you, S. Crewse More
I did, but it seems it wouldn't go through. My car doors were clicking and so I took it to Clearwater Nissan. They told me to take it to the body shop at Lokey so I did. The gal that drove it, My car doors were clicking and so I took it to Clearwater Nissan. They told me to take it to the body shop at Lokey so I did. The gal that drove it, I showed her where the sensor was dented and she said that wouldn't cause the problem. She called the service center for Lokey. The service manager told me it was the flashlight rattling around in the door pocket that was making the clicking noise off and on. It wasn't. I took the flashlight out. It still clicked every time I went over a bump or around a corner to the right. I ended up driving 1900 miles to Colorado and took it to Empire Nissan. The floor manager said it was a common problem with Rogues. I don't know if it was Rogue Sports like I have or all Rogues, but that the seat belt hook doesn't retract all the way on its own and it catches right where the sensor is and puts a dent in it. Then the door thinks it's not closed and so when you go over a bump the door moves and it thinks that it's not shut. So it was also beeping an alarm to let me know that I was driving with the door open. So please let your people know because this is not just a one person issue. I told Lokey's floor manager what the problem was. I just needed to get it fixed. So this guy in Colorado took two pieces of metal about the size of quarters and put over the sensor spot on the door and I haven't had any problems since. Amazing. Anyway, I appreciate the time the Lokey staff took, but I am surprised if this is a somewhat common problem that they had no clue and were telling me things like it's a flashlight rolling around in the door clicking off and on. Please let them know. Thank you. More
The last time we got our oil changed. They rotated the tires and did an alignment as they requested previously. On the way home.The van pulled to the right and steered bad. I brought the They rotated the tires and did an alignment as they requested previously. On the way home.The van pulled to the right and steered bad. I brought the van back to have them check it again. When I asked if the van was test driven afterwards, I was told they just blindly do the alignment if the customer requested it to be done. After some persuading on my part, they checked the alignment again. Afterwards they stated the alignment was correct and the tires were separating and cupped. The tires only had 21k miles on them. I took the van back to the tire place where I purchased the tires. They de-rotated the tires and put two new tires on the front. They checked the alignment again and it was so far off. After the alignment and two new tires, it drive like new again. After this bad experience with Lokey Nissan I will no longer be using their services. More
The atmosphere at the dealership is always so inviting. The staff there really cares about their customers. The staff there really cares about their customers. More