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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,429 Reviews
Call Service Center (727) 789-8100

4,428 Reviews of Lokey Nissan - Service Center

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September 01, 2024

Very good job good service department nice place thank you do good job have nice day More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 01, 2024

Reinstalled my CarPlay. Now to use it as my GPS, I must take the time to plug my phone in. I can no long receive or make phone calls from my car. Want to return to using blu More

by SIBRSPACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Nicholas
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Lokey Nissan responded

Sorry to hear about your carplay. Just stop in anytime and any of us can help you!!! -Christian West GSM

September 01, 2024

Caring communication excellent service. Good repair too. I was called with a delay. Good practice More

by jmargo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
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September 01, 2024

Apparently Mr Lokey decides to do a house cleaning. It seems to have been a poor decision. You can never get a hold of anyone you have dealt with. I feel that I paid 5000 to much when I changed from a More

by bionicgirl52
Recommend Dealer
Yes
Employees Worked With
Kyle Vonnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 01, 2024

Excellent service. No issues and pretty quick for a Saturday service. I would recommend it More

by NICOLEKARR922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT COLEMAN
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September 01, 2024

Dealership sold me a defective vehicle. Sadly this has tainted the experience. Not related to service dept but in the general dealing with the entire dealership. Car had to get warranty wor More

by Customer29292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Sherwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
BILL CAREY
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fitzwater
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Sep 19, 2024 -

Lokey Nissan responded

Sorry to hear about your experience. Sometimes warranty work takes longer than usual due to supply shortages. Did we ever fix the problem??

Sep 19, 2024 -

Customer29292 responded

No. The car was sold to me with a leaking roof pillar. I paid you guys an inspection fee and within a day of it raining after leaving the lot the floor was flooding. I paid $118,000 for this corvette from you guys and part of that was an inspection fee. You guys either can’t inspect or didn’t do it because it was parked out front your door for over a month and the first time it rained the floor was wet. So you were either hiding the problem or didn’t inspect it at all. Yet you charged me an inspection fee. I felt like you ripped me off honestly. So I brought it to your attention and wanted my inspection fee back since you didn’t Identify this obvious leak and issue. You wouldn’t do it. Then told me take it to a warranty repair place. Dimmitt had to fly a specialist in and fixed it but took two months. That’s 2 months I didn’t have my car since I traded in my Cadillac when getting this c8 corvette from you guys. Honestly the worse experience I’ve ever experienced and I write my experience often and tell everyone i can because you guys fraudulently charged me a inspection fee for something that clearly wasn’t inspected

September 01, 2024

Service department was very professional, knowledgeable and organized. They were very friendly and the service provided was completed in a timely manner. More

by MIKELARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 01, 2024

Very bad experience and I would never recommend to friends or family . You do the sale then never ever bother with the customer after the sale . Not customer friendly rude people at the service depart More

by TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Sherwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROBERT COLEMAN
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September 01, 2024

The service department was very attentive and kept me informed as things progressed. Great job More

by Dennis D
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 01, 2024

Lee is an excellent service advisor and took good care of me. I will be back next time I need anything More

by nancy.lake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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