4,545 Reviews of Lokey Nissan - Service Center
Chuck was helpful and in a great mood. Explained my car repairs in detail and happy the problem was resolved. Explained my car repairs in detail and happy the problem was resolved. More
Well run maintenence center. Full service with coffee station and rides within a reasonable distance. Chuck is awesome. Full service with coffee station and rides within a reasonable distance. Chuck is awesome. More
Christine and Matthew were incredible and the workmanship was superb. Frankly the best part of my car is where they did the repairs. The only location i would ever take my car for repairs. but i hope i do was superb. Frankly the best part of my car is where they did the repairs. The only location i would ever take my car for repairs. but i hope i do not need themy again. More
Great dealership and excellent service. I love it there. Great customer. Nice environment and very clean I love it there. Great customer. Nice environment and very clean More
I brought my truck in on 12/26. It was having transmission issues. I scheduled the service online because I figured it would be busy after the holidays. I made a mistake and somehow It was having transmission issues. I scheduled the service online because I figured it would be busy after the holidays. I made a mistake and somehow schedule an express service but put in the note that my transmission wasn’t working. When I got to the dealership I explained my situation and had scheduled an appointment online. A nice lady directed me to Lee. Lee was very frustrated when I got to him about how busy he was, he asked what I was there for. I told him my situation and I had an appointment. He then very rudely pointed out I scheduled an express service. I apologize and ask if they could look at my truck. He said looks like your warranty ran out. He was still being very short and rude. I said I had an extended warranty through CNA National. He very quickly said I don’t work with that company. I asked why and he explained they had resent trouble with the company and called another guy over to explain to me his experience. That guy said he had a woman’s car since December 16th and was still waiting on parts. Which doesn’t seem that crazy since it’s the holiday season and shipping usually is terrible at that time. I said so you’re not going to fix my truck? He said I’m not working with your extended warranty company. I said what am I supposed to do with my truck if the dealership isn’t going to fix it? He shrugged and said I will not work with your extended warranty company. I walked called Crown Nissan where I have been going since my last bad experience with Lokey Nissan. They said of course we will work on it. I had it towed down to Crown Nissan and had it back with a new transmission in 4 days. I gave Lokey a second chance but that was the last. More
Clean, sales person approachable, willing to go the extra mile to satisfy you and/or complaints. Actually listen as to what you want. Highly recommended mile to satisfy you and/or complaints. Actually listen as to what you want. Highly recommended More
Very professional knowledgeable and courteous. Easy to set up an appointment. Happy with our Nisson car. Easy to set up an appointment. Happy with our Nisson car. More