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Lokey Nissan
Clearwater, FL
7,146 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 7,146 reviews
June 24, 2010
I was in the market for purchasing a new Nissan Pathfinder. I am in the military, so I searched online for the best possible deal. After coming across a "GREAT" internet price, I contacted Lokey Pathfinder. I am in the military, so I searched online for the best possible deal. After coming across a "GREAT" internet price, I contacted Lokey via telephone. I spoke with Larry who was not only rude, but very cocky as a salesman. I was asked if I was a college graduate or had previously owned a Nissan. After explaining to Larry that indeed I am a college student pursuing my Bachelor's degree, only to be told that since I'm not a college graduate or a previously Nissan owner that I did not qualify for the internet special. This was a form of deceptive advertising. Larry has very poor customer service, and a rude demeanor. He promised to have the business manager contact me no later than 9:00 am to dicuss the finance rate that never happened. I did receive a telephone call at 3:30 pm after spending the entire day waiting. I wouldn't recommend this dealership to anyone. Larry is by far the WORST saleman, and I wouldn't want him to earn a penny of commision from my hard earned money. Larry needs a refresher course in Customer Service. We purchased a new Pathfinder from Herb Gordon Nissan in Silver Spring, MD who was voted #1 in Customer satisfaction. Lokey should strive for this type recognition in the future, but I don't foresee this happening with an employee like Larry. If you insist on keeping Larry as an employee maybe you should foot the expense and send him to MD (Herb Gordon Nissan) to be trained by the BEST. Kudos to Russell States, Alan Albert, Earl & Justin!! More
by stephaniebatang
Employees Worked With
Larry
April 28, 2010
I gave a "Good" rating to Customer Service & Overall Experience because, I spoke to Sam he advised me that he would not be at the store on Tuesday, but that Larry would take care of me. I called Larry Experience because, I spoke to Sam he advised me that he would not be at the store on Tuesday, but that Larry would take care of me. I called Larry's cell phone on Tuesday (his cell number was given to me by Sam at my request), Larry's mail box was full. I called his cell a little later and he answered. I was calling to tell him I'd be a little late. I also advised him that his cell mail box was full, he said he doesn't know how to empty it, I advised him to call his cell company for help. When I arrived at Lokey, Larry passed me to Mike E. (a very nice and knowledgeable young man). THAT, was NOT the arrangement. I didn't want to have the salesman go to someone else for permission to make the deal (but THAT is EXACTLY what Mike had to do). I was disappointed to be "handed off". Otherwise it was a GOOD experience. Mike made sure that I was as happy as HE could make me. I DID have an attitude when I learned that I was being PASSED to someone else, THAT put a bad taste in my mouth from the START. Frank took me out for a test drive, (I don't know why Mike couldn't go). Frank was very nice. I'm sorry I don't remember the name of the gentleman who was the foreman of the department that made sure the car was in tip top shape ascetically. He ALSO did a great job. As far as recommending Lokey again, I WOULD (IF) I was ASSURED that the person who side they would see my recommendation, KEPT THEIR WORD. Thank you Sharon Chapman More
by sharon52942
Employees Worked With
Mike E. , and Larry ?
March 27, 2010
Yoyr sales pro George was professional, honest and very friendly. He did not apply any pressure with the sales process and both my wife an I appreciate this very much. We realised that you were very busy friendly. He did not apply any pressure with the sales process and both my wife an I appreciate this very much. We realised that you were very busy and the Business Manager was professional and to the point. Great Job Lokey More
by gmorneau
Employees Worked With
George & Jason Polk, George Agostino
March 26, 2010
After visits with several other dealers recently while looking at available Nissan Cubes (and also at Honda Fits while making a decision) the staff at Lokey Nissan were by far the most pleasant to work wi looking at available Nissan Cubes (and also at Honda Fits while making a decision) the staff at Lokey Nissan were by far the most pleasant to work with. Everyone we worked with was helpful, friendly, and gave us a great price without a lot of back and forth and high pressure. Overall a great experience and so far I love my car! It was a very busy night when we came to purchase the car last night and everyone was as efficient as they could be to try to get everyone processed as quickly as possible. I also learned that my boss bought her car at your location and also had a positive experience. Her salesperson was also Jim Goins. Thank you for a great car buying experience! I've already recommended Lokey Nissan to other people. More
by ernierubik
Employees Worked With
Jim Goins, Sam Plana and Jason Polk, Jim Goins
March 22, 2010
George was very easy to work with. The whole experience was stress free. I'd recommend George and Lokey to anyone looking for a Nissan. Experience was night and day compared to Courtesy in Tampa. I almo was stress free. I'd recommend George and Lokey to anyone looking for a Nissan. Experience was night and day compared to Courtesy in Tampa. I almost wrote Nissan off altogether after going to Courtesy. Glad that you guys are around to keep the Nissan name in a good light. We also use Lokey for my wife's car (another make) and are very pleased with them too. More
by jcouncilman
Employees Worked With
George Agostino, George Agostino
February 27, 2010
This was definitely the most honest, helpful, and easy car buying experience I have ever had. Coming from a difficult financial situation, I found all the people I worked with to be compassionate and wen car buying experience I have ever had. Coming from a difficult financial situation, I found all the people I worked with to be compassionate and went out of their way to explain and try to help. I would recommend this dealer, but especially these employees, to anyone. More
by kth
Employees Worked With
Sam Plana Adrian Marin Eddie
