Lokey Nissan

Poor scheduling I scheduled to have are car worked on and they schedule it on the wrong day. The only reason I'm getting my car fixed at Nissan is because I have a I scheduled to have are car worked on and they schedule it on the wrong day. The only reason I'm getting my car fixed at Nissan is because I have a warranty on my car . More

2017 Rogue purchase Great service and deal, wife very happy. Very pleasant employees who go the extra mile to make the customer happy.Vehicle purchased was as described a Great service and deal, wife very happy. Very pleasant employees who go the extra mile to make the customer happy.Vehicle purchased was as described and the deal was also as promissed.. More

Great service Bill Simons was great to work with he worked hard to get the deal that we wanted and he delivered. We are very happy with our new Rogue and I would re Bill Simons was great to work with he worked hard to get the deal that we wanted and he delivered. We are very happy with our new Rogue and I would recommend Bill to my family and friends. This is actually the 3rd car we have bought from him and the next one we buy we will try again. More

Bill was great. Finance is iffy This is the 3rd car that I have bought from Bill. I called him without even going to the showroom. I told him what vehicle I was looking for and the p This is the 3rd car that I have bought from Bill. I called him without even going to the showroom. I told him what vehicle I was looking for and the price I wanted to be at. All it took was 10 minutes for Bill to get this done for me. He even offered the car for delivery for me. Went in and paperwork was mostly done. There was a hiccup with financing but that is not Bill's fault in any way. I highly recommend seeing Bill. More

"Bait & Switch" I called about a Nissan Leaf SV, "Used "in Inventory. I asked Bill if it was still in Stock? "Bill Simons, assured me it was there for "SALE" ! I to I called about a Nissan Leaf SV, "Used "in Inventory. I asked Bill if it was still in Stock? "Bill Simons, assured me it was there for "SALE" ! I told him what I had to trade, 2013 Toyota Camry Hybrid LE. Bill said, "Mr. Swann come on down, and we'll see what we can work out !" I sat and waited in Office for 30 minutes! Finally, a salesman came up and identified himself to me, "Bill". We spent another 35 minutes looking for the CAR! He would go back inside and get different keys, hit the panic button claiming to be looking for CAR? The Dealership is in total CHAOS, with CARS in FOUR different lots because of building new Dealership Building! Finally, Bill took me to a lot across the street where there were four Nissan Leafs. All we looked at were S-Models, and no used model they had listed for sale, LEAF SV? Finally, I asked Bill, "Is this the old Bait & Switch ?" Bill said, "My General Manager, said, "Sell that Old Man an S Model, they are all the same and he won't know the difference !" First, Bill said, " The car was sold yesterday !" I said, "Bill you told me to come on down today because the CAR was there still FOR SALE!" Bill said, "I have to do what the General Manager tells me or lose my JOB! We went back across the street to the Temporary Dealership Building. The General Manager was waiting! He introduced himself as the General Manager! He said, Mr. Swann why don't you buy the Nissan Leaf S, they are all the same! I know because I order them! "I said Sir, they are not all the same, the S is the base model, the SV is the next model, and SL is the Premium Model !" "I came to buy a used SV that's not in stock! The GM said,"Mr.Swann, obviously you are confused! He laughed !" I said, " We are done, I'm going home !" The GM laughed again and I went home to New Port Richey. You see, I am a 100% Disabled Vietnam Veteran and CW4, MC, USA Ret.! So many good men died in Vietnam so you could be a wise guy and treat customers like me as a confused stupid old man! Someday you will have to account the way you treat people! The word you have forgotten or never heard of, is Integrity, "Doing the Right Thing!" I feel Bill did nothing wrong, just following your "Piss Poor Leadership!" Sometimes you have to cut off the Snakes Head to save the day! More