Lokey Nissan

This dealership stresses the ease and simplicity of its VIP appointment to meeting with one of the sales managers. I set an appointment to see a used vehicle (1129 miles) and showed up promptly at my appo VIP appointment to meeting with one of the sales managers. I set an appointment to see a used vehicle (1129 miles) and showed up promptly at my appointed time. Neither Clayton Mardis or Greig Larson had a clue who I was or why I was there. The internet sales department representative that set up the appointment was getting drunk at Gasparilla and the car I came to see had been sold the morning before. Thanks for calling me to let me know!!! I drove 45 minutes to the dealership only to be met with blank stares and confusion. In order to salvage some of my effort, I had my salesman Job show me a new Nissan Exterra. He new less about the vehicle than I did and had to search the internet to answer my questions. The dealership overpriced the Xterra and underpriced my Nissan Pathfinder trade. Job explained that I was getting "him" in the deal and that was worth the extra money. I explained that unless he was going to come to my house and mow my lawn every week, I didn't want "him" just a fair deal on the car. I left frustrated and bought a Toyota 4 Runner 18 hours later and got $2000 more for my Nissan trade at a Toyota dealership. I was very disappointed with Lokey Nissan. More

We arrived at the dealership about 10 minutes before it closed. We had already been at other dealerships looking at SUV's. I was still gathering information and had no intention on buying a car that night. closed. We had already been at other dealerships looking at SUV's. I was still gathering information and had no intention on buying a car that night. But our sales man Chuck Grant was very patient and took us on a long test drive, answered all our questions, looked up any answers he wasn't sure of. We discussed financing went over some of our requirements and before long we we're striking up a deal. The entire staff was accommadating, patient with us and our needs, even though they had closed 2 1/2 hours earlier. We were very happy with our purchase and would recommend to everyone. Terri Mason More

Mr. Randolph was very rude and disrespectful towards me when I was there on Sunday October 28, 2012. I had an agreement with the Internet manager Katharine Stahl and not only he didn't want to honor it, he when I was there on Sunday October 28, 2012. I had an agreement with the Internet manager Katharine Stahl and not only he didn't want to honor it, he took it upon his self to insult me and call me names like (tug, thief) and said to me I should get my bandana and come in and rob him. I don't think the Lockey family is aware of this person behavior towards customers and employees at this dealer. He's unprofessional and very dishonest. More

I originally went to Lokey to test drive a VW CC and while there I saw the Nissan Maxima and took it for a test drive. I fell in love with the car! The sales associate Joe Victor was the most pleasant p while there I saw the Nissan Maxima and took it for a test drive. I fell in love with the car! The sales associate Joe Victor was the most pleasant person to work with. His knowledge of the vehicle was outstanding. I am a car guy and had researched this vehicle to the 'n'th degree. The fact that Joe was able to point out certain features that I had not even been aware of, was a pleasant surprise....Awesome. After selecting the car, I was ready for the 'locker room', as I like to refer the price negotiating process. Larry Dubose was also very pleasant to work with, and did not make me feel under pressure at any time. We came to an agreement fairly quick, as I do not shop based on monthly payment affordability. I got my Maxima at the right price and right financing and drove out of Lokey Nissan dealership happy and very satisfied. Joe gave me a tour of the awesome service department...again very customer focused. Even though I live a good distance from the dealership, I will always bring it there for service. Good customer service should be rewarded with my loyalty to Lokey Nissan. Again, I had by far, the best car shopping experience ever....and I have bought many cars. Thank you Lokey Nissan More

(actual employees that we dealt with are not listed, but we had to choose one to submit review) Monica our sales person was wonderful, Sean the finance guy, also awesome - car buying in general can be a ni we had to choose one to submit review) Monica our sales person was wonderful, Sean the finance guy, also awesome - car buying in general can be a nightmare, but the staff put us at ease, worked with us on pricing, and made the whole experience more easy going - they were not sharks pushing us, but made sure we were comfortable - got a GREAT deal & love our new Altima Coupe! Would recommend this dealership to any of our friends (which a friend recommended to us) - Tim R More

I had the best car buying experience at Lokey ever. Lokey was recommended to me by a finance person at another dealership. I went to Lokey after a really bad experience at another Nissan dealership that same was recommended to me by a finance person at another dealership. I went to Lokey after a really bad experience at another Nissan dealership that same morning. I really did not want to deal with another person that day, but, in the long run was glad I did. I called, knew they had the car on the lot I wanted. When I arrived I looked at the car, told them I did not want to drive the car, talk about the car, nothing. I just wanted the bottom line price and trade in and nothing else. That is exactly what I got, no time wasted. I bought the Altima and left .. it could not have been a better experience... I will recommend this dealership to anyone I know. The tinted my windows as part of the deal, I have free oil changes for life and power train for life, what more could you ask for. Thanks LOKEY!! I will be back!!! More

I purchased a car one month ago and I couldn't ask for better service and excellent service and great staff. I recommend Lokey dealership!! better service and excellent service and great staff. I recommend Lokey dealership!! More

We started by viewing this dealership on line and made contact about an SUV we had seen on thier site , I was contacted by Mr Lopez and made an appoiment to visit the dealership. In the meantime we visite contact about an SUV we had seen on thier site , I was contacted by Mr Lopez and made an appoiment to visit the dealership. In the meantime we visited another nissan dealer. I emailed Ty about a pathfinder we had seen at a local dealer he and joel promised they could beat the lakeland dealers price. After many phone calls from Ty in the days leading up to our appointment, we were promised prices and deals , I explained our situation , and what we wanted etc. Ty called again and claimed he could get us at a payment I had mentioned that worked for us, and when could we come in and get it done. I explained we already had an appointment with him. Ty " oh yeah, well come oniin it will take 30 min. " So we went (an hour drive from our house ). we spent three hours at the dealership and Never met TY . Joel was pretty nice though. After being there an hour they came back with a payment a $140.00 MORE than we had been told . and started by low balling our trade . after two hours they increased the value of our trade. But the payments were still over $100 more than we had been told to get us in . SO after they tried to push us into other cars we werent looking at . we walked out ! they called soon after " great news we got a better rate for you" the payments were now just $90 a momnthe more than we had been told . WHAT A JOKE ! they will mislead you and tell you anything to get you in, at any cost to YOU! we lost Four plus hours of our time, and one hundred miles in gas . WE paid to be lied to and misled . AND Lokey Nissan in no way was going to make it right (at least not to a cost to them). I even emailed thier customer service dept. the following monday to give them a chance to reach out and make it right < still to this day They Have Never writen or called me back. They can only call or write when they are trying to get you in and sell you. STAY away from this place dont write them dont answer if they call. ON a side NOTE we bought a car at a local dealer at it was a night and day contrast difference. More

There was a tent sale on Missouri ave in Clearwater and they were using Lokey Nissan's name. I am still in question if they were associated with Lokey, but they were offering the Lifetime warranty that Lo they were using Lokey Nissan's name. I am still in question if they were associated with Lokey, but they were offering the Lifetime warranty that Lokey offers. The whole experience was a lesson learner and if Lokey is truly letting other people use their name they should have some regulation over them. The price was never given until the end of the deal and a lot of fancy foot work was done to trick me the buyer into signing the deal. At the end of the agreement before I walked out they tried to stick me with a extended warranty that if I did not purchase it the deal for the truck was no good. Also I was pushed into purchasing GAP coverage which is not a bad thing and was not a deal breaker, but when they told me that it was the extended warranty or nothing I left. More

I purchased a car in which I have had an absolute horrible experience an all I simply want is the tag to my car in which is expired as of 8 days ago..It was so convient for my 2k dollar down payment horrible experience an all I simply want is the tag to my car in which is expired as of 8 days ago..It was so convient for my 2k dollar down payment to be so easily accepted, but yet I'm finding myself spending more time on the phone trying to get resolution an I am getting absolutley no where fast ..I have been disrespected by yours sales associate Mr. Romero an needless to say it has only caused me to have issues with my stress an blood pressure this is a last attempt to resolve this issue before contacting my local news station. Please provide me with tracking #s for the tag that was suppose to have been sent to me over one week ago.. More