Livermore Ford

Very friendly and knowledgeable staff. Felt comfortable and no stress. Recommend to all. Thanks for making feel confident about my purchase on my used ford F-150 and no stress. Recommend to all. Thanks for making feel confident about my purchase on my used ford F-150 More

Great Service I had a warranty issue, Bobbie in service took care of everything. Accurate estimate of time, ordered my parts prior to taking the truck. Had a rental I had a warranty issue, Bobbie in service took care of everything. Accurate estimate of time, ordered my parts prior to taking the truck. Had a rental truck lined up for me to replace mine. More

Short and sweet I knew what car I wanted so I did all my negotiating via email, text, and phone from the comfort of my home. When I arrived at the dealer to finalize I knew what car I wanted so I did all my negotiating via email, text, and phone from the comfort of my home. When I arrived at the dealer to finalize the deal, they did everything we agreed to. More

Routine service - oil change Visited Ford Quick Lane, Livermore for scheduled routine oil change on my 2016 Ford Explorer Platinum purchased new at this dealership. The job was co Visited Ford Quick Lane, Livermore for scheduled routine oil change on my 2016 Ford Explorer Platinum purchased new at this dealership. The job was completed to my satisfaction and in a timely manner. More

Quick Lube I had my Lincoln MKC in for it's regular service. Everything went smoothly and all the work was done along with a car wash. I had my Lincoln MKC in for it's regular service. Everything went smoothly and all the work was done along with a car wash. More

Great experience in this dealership. Very friendly customer rep who scheduled my service. Very friendly service advisor who took care of everything including my shuttle. Overall very satisfied. Thanks customer rep who scheduled my service. Very friendly service advisor who took care of everything including my shuttle. Overall very satisfied. Thanks and God bless. More

Over all a pretty good dealer. Didn’t make me buy anything I didn’t want although I would have enjoyed the sales team to be a bit more personable and describe the features of the vehicle to me better anything I didn’t want although I would have enjoyed the sales team to be a bit more personable and describe the features of the vehicle to me better. More

Absolutely the worst experience ever. I brought my truck in at 0730 for an 0800 appointment for an oil change and possibly a recall for the door latch. Called at 1230 and was told no one knew any updates an in at 0730 for an 0800 appointment for an oil change and possibly a recall for the door latch. Called at 1230 and was told no one knew any updates and I’d get a call back, at 2:15 I call back to be be told nothing has been done at all. 7 hrs and my oil change that I had an appointment for was not even completed. No one should clever go here for any service. It is not the first time of bad experience here and I will never return More

satisfactory negotiations were more of battle than need be. I told salesman what I wanted and what price I wanted and was told to come in and they would get it don negotiations were more of battle than need be. I told salesman what I wanted and what price I wanted and was told to come in and they would get it done " we won't let numbers get in the way of making a deal". the initial price given to me was 5 G more than what I had said I wanted to pay. after much haggling and 5or 6 salesman trips into managers office they got within 1.5 thousand of my price but jacked the interest rat up to 7.99% and hoped I wouldn't see it. I'm forced to come to this conclusion because as the Rate wasn't pointed out by the salesman. More

Excellent service and outstanding customer service Went in on Black Friday to search a family car. I walked out with the car I wanted and the price I am happy with. Thank you so much for the time and Went in on Black Friday to search a family car. I walked out with the car I wanted and the price I am happy with. Thank you so much for the time and and effort for everyone who helped me get the deal done! Outstanding and excellent service I received , and I am truly grateful for the effort they put in to help me drive home my dream car! I don't want how to express my happy and thankful feeling with this dealership other than leave them a FIVA STAR review! Thank you very much! More