Lithia Toyota of Billings

I went to Lithia Toyota just to browse. I then met Max Erickson who introduced himself & asked if I needed assistance. I told him that I was just looking around & that I didn't want any pressure to buy. Erickson who introduced himself & asked if I needed assistance. I told him that I was just looking around & that I didn't want any pressure to buy. I told Max that I had seen a vehicle in Butte that I was rather interested in & explained what I liked about the vehicle. I was quite interested in a new camry and it had to be clear water blue. I also wanted to have dual climate control which meant that I needed to buy an XLE in order to have that feature. With that, Max did some searching for me. The car in Butte was not an XLE but he did find one in Spokane that he could get for me. He said that it would take a few days to get the car to Billings but that if I wanted to fly into Billings he would meet me at the airport to pick it up. Had Max been at all pushy I wouldn't have been nearly as interested. He was very pleasant and helpful. I wanted some extra features added to the car if I was going to purchase it. He was great about finding out all the details and the additional costs. I was impressed with his helpfulness and enthusiasm. He was honest & sincere. No question was a nuisance. Max is a fabulous salesman. Once I decided to purchase the car he had the details worked out very efficiently. He was great about letting me know when he found out the delivery date etc. etc. etc. He made buying a car a fun experience instead of a stressful situation. The company is fortunate to have Max as an employee. More

Max Erickson was superb in helping me to make sure all the things I wanted on the used Tacoma truck got done. He also is helping me to pick up the truck as I will be coming in by air to get it. Even thoug the things I wanted on the used Tacoma truck got done. He also is helping me to pick up the truck as I will be coming in by air to get it. Even though I had numerous requests he never acted as though I was a burden. In short I have never been treated so nice by a automobile sales person before.. More

Max Erickson was a very positive person who helped me finalize the purchasing process. His personality is very positive and he seemed to care whether I was satisfied with the product I was purchasing or finalize the purchasing process. His personality is very positive and he seemed to care whether I was satisfied with the product I was purchasing or not. He was enthusiastic when we were finalizing the paperwork. He helped bring the vehicles to the bay where I could my new car. He helped make the experience much more fun. He helped me relax becuase this was a big financial decision for me and my girls. I appreciated the moral support that Max provided during this process. He is a wonderful asset to your business. More

Max made my buying experience enjoyable. He is very professional and seems to be thoroughly concerned about my thoughts and preferences when buying a car. professional and seems to be thoroughly concerned about my thoughts and preferences when buying a car. More

I have purchased two vehicles with Max in the last four months (not that the first one had any problems with it, but I just realized that what I had initially purchased was not quit what I wanted) and I wa months (not that the first one had any problems with it, but I just realized that what I had initially purchased was not quit what I wanted) and I was very pleased to work with Max. The service I experienced was great all the way around! If/ when I trade this Toyota in I will be back to see Max at Lithia Toyota of Billings! Thanks for all of your help. Sandy Frazier More

Negotiations through True Car were smooth and painless. We were treated very well when we picked up our new vehicle. All of the typical hype seen in our geographic area, especially at their Toyota competit We were treated very well when we picked up our new vehicle. All of the typical hype seen in our geographic area, especially at their Toyota competitors, was absent. More

We had been interested in getting a Toyota Tacoma for some time now, the crew at Lithiatoyotabillings were great in helping me find the truck that I really wanted. They are a great bunch to work with. some time now, the crew at Lithiatoyotabillings were great in helping me find the truck that I really wanted. They are a great bunch to work with. More

My wife, Sandy, and I had been noticing Tundras for several months prior to our visit on April 24, 2013. Max came to us, while we were looking at the Tundra selection, in the dealership lot. He treat several months prior to our visit on April 24, 2013. Max came to us, while we were looking at the Tundra selection, in the dealership lot. He treated us like we were old friends, and made our initial experience very relaxed and enjoyable. When we found a vehicle that we were interested in, he answered a couple of questions we asked him, and then he invited us to take the truck out for a test drive. This test drive was one like I have never had before. He insisted that we take it for an extensive cruise, making sure that we were able to totally enjoy all of the power, ease of handling, and the comfort features. Of course, we were sold on the Tundra, big time. When we took delivery, Max was very thorough in giving us important information about all of the options, and the control locations. Max extended his kindness and appreciation, by giving us a couple of gifts. All in all, it was truly a great buying experience. Rich and Sandy Buchaklian Billings, Montana More

Greg Gustafson worked hard to find the vehicles we needed at an affordable price. He was great to work with. Michael Cleveland was instrumental in our positive experience with a repair that could have easi at an affordable price. He was great to work with. Michael Cleveland was instrumental in our positive experience with a repair that could have easily been a nightmare; he made sure we were taken care of and a priority. Cody worked long hours over a holiday weekend to make sure our car repairs were finished on the expected date. THANK YOU Lithia!! More

Max is very friendly and he made our vehicle purchase very pleasant and enjoyable. He even went out of his way to find snacks for our kids while we finished paperwork. We would recommend to any of our fr very pleasant and enjoyable. He even went out of his way to find snacks for our kids while we finished paperwork. We would recommend to any of our friends or family to work with him for their next car purchase. We got a great deal on our car and had a wonderful experience. It was refreshing to have a car salesman work for us and not push a deal on us. Thanks More