Lithia Toyota of Billings

Max is the man! Andrew is the man! Seek these two out! Max Erickson went above and beyond for us! He came in on his DAY OFF to sell us our Dodge Ram pickup that we had looked at almost a week before. Max Max Erickson went above and beyond for us! He came in on his DAY OFF to sell us our Dodge Ram pickup that we had looked at almost a week before. Max went to bat for us during the negotiations, and we were very thankful. Max is there because he loves selling cars, not the paycheck. This man is a true Christian as he donates a lot of his paycheck toward Make A Wish Foundation. What a blessing he is to these sick kids! Max was even out wiping down our windows for us to make sure that they were nice and clean for us! We love the truck, thanks Max! Our finance guy Andrew Hellyer was also so much help, he knows EVERYTHING Dodge! He went out of his way to tell us all about the truck, as it is a true passion for him. Both gentlemen were very professional and went out of their way to be helpful. Lithia Toyota of Billings should be very grateful to have these two around. More

Purchase Purchasing a new vehicle through Lithia Toyota was a great experience. There was no undue pressure or other unpleasant car buying hassles involved. Purchasing a new vehicle through Lithia Toyota was a great experience. There was no undue pressure or other unpleasant car buying hassles involved. We enjoyed working with Jerry. More

Friendly and Fun Great working with Bob and Rick, who were both friendly and fun and knowledgeable. When we finalized the deal, they really made sure we became famili Great working with Bob and Rick, who were both friendly and fun and knowledgeable. When we finalized the deal, they really made sure we became familiar with all the services offered by Lithia Toyota from service, to service and parts managers. More

Very friendly and helpful. We bought our 2014 Highlander Limited back in June. We are are so in love with it! Jerry was so helpful and made us feel confident in what we were We bought our 2014 Highlander Limited back in June. We are are so in love with it! Jerry was so helpful and made us feel confident in what we were buying. He honestly never felt like the normal salesman that you meet at dealerships. He felt like a friend that was telling you his opinions and made you feel comfortable. Thank you for helping us with our purchase. More

Much better experience than with Lythia Dodge 10 months ago Lythia Dodge sold me a lemon 2500 HD 2004 Silverado. I just traded it off a couple weeks ago to Lythia Toyota. The experience with Lyt 10 months ago Lythia Dodge sold me a lemon 2500 HD 2004 Silverado. I just traded it off a couple weeks ago to Lythia Toyota. The experience with Lythia Toyota was a million times better. I will never do business again with Lythia Dodge; however, I would be happy to do business with Lythia Toyota again. I was shown a variety of vehicles, I did not feel any pressure to buy something outside of my price range. The dealer listed to me about what I wanted and needed in a vehicle. The couple things that I found wrong with the vehicle I purchased was fixed before I left the lot, even keeping the service department and sales department late past closing time. Much better than Dodge that basically shipped me out the door when I found multiple fluids leaking and the old vehicle left me sit just a couple days after purchase because I did not buy a warranty with it. I feel that Lythia Toyota stands behind their vehicles even if they are used... This was definitely a positive experience and I would definitely would recommend this dealership. Stay away from Lythia Dodge--In my opinion, the most corrupt dealership in Billings. More

No pressure purchasing experience With a specific vehicle in mind, it was nice to browse the inventory and not be hassled by pushy salespeople. Sales personnel were very friendly and p With a specific vehicle in mind, it was nice to browse the inventory and not be hassled by pushy salespeople. Sales personnel were very friendly and personable with a more "laid-back" attitude that made my vehicle purchase a much more enjoyable experience. More

New Tundra We worked with Greg Gustafson at Lithia Toyota to order a new Tundra. Greg kept the focus on what we wanted, and he was direct and confident with it. We worked with Greg Gustafson at Lithia Toyota to order a new Tundra. Greg kept the focus on what we wanted, and he was direct and confident with it. It was fantastic dealing with a person that knows his product and his business, and not someone who is uncertain and unknowledgeable. I think most of the people working in sales today should spend some time with Greg. They could use the lesson in Customer Service, Product Knowledge, and Confidence. Thanks Greg. We love the Truck and are very glad you were working with us. More

Great dealership to work with! The staff was very friendly and professional at lithia toyota! We live in Miles city so when we had to sign new paperwork they sent. Driver to us inst The staff was very friendly and professional at lithia toyota! We live in Miles city so when we had to sign new paperwork they sent. Driver to us instead of us having to drive all the way back to Billings!! We will definitely be going back again! More

Three afternoons at Lithia Toyota. This is my first purchase from Lithia Toyota in Billings Montana, so I will have to wait a little while to give my dealer review. For any new customer This is my first purchase from Lithia Toyota in Billings Montana, so I will have to wait a little while to give my dealer review. For any new customer at Lithia Motors, I would highly recommend going straight to Kristen Paulsen's office ( BDC Administrator ). She has all of the right information for you and will pair you up with the right salesperson to make your buying experience a good one. She paired me up with Max Erickson . Max was easy to communicate with, knowledgeable about the vehicles, patient and did not try to pressure me into the sale. All of this made for a fairly smooth transaction. I would recommend Kristen, Max and Lithia Toyota in Billings Montana for your next vehicle purchase. NPIRONW More

Get to know your salesman! My husband Dan and I purchased a 2012 Tacoma ( $30.000, no trade in, no financing ) from Lithia Toyota of Billings in June and while our experience du My husband Dan and I purchased a 2012 Tacoma ( $30.000, no trade in, no financing ) from Lithia Toyota of Billings in June and while our experience during the buying process was pleasant enough, we unfortunately found the attention to details after the sale were quiet disappointing. It took Jerry (our salesman) 3 weeks and several phone calls from my husband to get the spare key and door clicker which Jerry said was (somewhere) on the premises when we purchased the truck, he just had to locate them. We never did get the official Toyota baseball caps with the silver emblem we were promised. This is how we decide if this is a person we want to deal with again, give them a seemingly unimportant, mundane task like the cap thing and if they follow through we know this is a person whose word and handshake mean something to them, and we will likely deal with them again. Sadly Jerry failed the test badly. But the Dealership itself if fine, we have taken the truck back for servicing and such and will continue to do so, with the service department we couldn't be more pleased. More