
Lithia Toyota of Billings
Billings, MT
Filter Reviews by Keyword
By Type
824 Reviews of Lithia Toyota of Billings
Purchase of used Toyota I have an older Toyota Camry with many miles on it that I have had serviced at Lithia Toyota-Billings for a number of years. I always find Robert in I have an older Toyota Camry with many miles on it that I have had serviced at Lithia Toyota-Billings for a number of years. I always find Robert in the Service Department and he personally took care of everything with honesty and integrity. I really trust his opinion and feel he would not just try to "Sell" me something I didn't need. Recently I purchased a used vehicle from Lithia Toyota and Max Erickson was awesome to work with. He didn't deliver a high pressure sales pitch, but worked with me for many months helping me get the right vehicle when I was ready to upgrade. He is so likable and was willing to be patient and make sure I was comfortable and happy with my purchase. More
2015 Toyota tundra Limited Great people to deal with friendly and knowledgeable definitely would recommend them to a friend,They really went out of their way to make me feel com Great people to deal with friendly and knowledgeable definitely would recommend them to a friend,They really went out of their way to make me feel comfortable in this buying experience and really knew their products More
great experience I feel everyone went above and beyond on dealing with my issue thanks again all involved, the only issue I had was the 30 min turned into 3 1/3 hr . b I feel everyone went above and beyond on dealing with my issue thanks again all involved, the only issue I had was the 30 min turned into 3 1/3 hr . but I came out happy More
Making Some New "Old Friends" Max Erickson met us at the front door of the dealership after a brief phone conversation. My husband and I felt comfortable with Max right away. No hy Max Erickson met us at the front door of the dealership after a brief phone conversation. My husband and I felt comfortable with Max right away. No hype, no pushy sales language. Just willing to address our concerns to find out what we really wanted. We went for a test drive and had a great visit. We love our current Highlander already, but wanted some upgrades. After much patient answering of our questions, and some phone calls back and forth we decided to order the vehicle we wanted. Max was really helpful throughout the whole process. We will buy our next Toyota from him too. He is warm, funny, and kind. He was good about letting us know what was going on as we thought through our decision. We also met Patrick O'Neill, the General Sales Manager. He was very genuine and upbeat. We were impressed with his friendliness. Before we left we asked a guy in the service dept to fix a light on the display. He took care of it right away. We are impressed with ovreally experience! More
Used Car Purchase and Trade Remotely bought my van from Lithia in Billings in 2008 so when I was ready to trade in the van and look for a different vehicle, having no luck locall Remotely bought my van from Lithia in Billings in 2008 so when I was ready to trade in the van and look for a different vehicle, having no luck locally (I am in Helena), I turned to the Lithia Toyota website to see what they had available. Within 4 days I had my van traded in (to them) my new to me Scion and financing all done! Yes bought the Scion sight unseen but with their plethora of photos and visiting with the internet sales person I felt comfortable doing so (plus I had done the same with the van years before). Everyone from financing, sales and delivery were fair, friendly and made an experience I just hate having to do (shop for cars) easy and painless! Thanks to all! More
Round Two When the dealership in my hometown couldn't help me not once but twice in a 4 year period Lithia was there to sell me the new Toyota I was looking for When the dealership in my hometown couldn't help me not once but twice in a 4 year period Lithia was there to sell me the new Toyota I was looking for each time. Great selection! Great salesman! Jerry McKeen was extremely knowledgable about the vehicles he was selling. He answered all of our questions. Definitely recommend him. More
A fair deal and a great experience. We found the Highlander we were looking for even after we thought we would not find one in Billings. We were able to get everything done quickly and t We found the Highlander we were looking for even after we thought we would not find one in Billings. We were able to get everything done quickly and they gave us a fair price for our trade in. Our sales rep, Aldo even tracked down 2 extra sets of keys for us about a week after we bought it. We were surprised but very happy. More
great experience , the salesmen, Aldo Rowe,was friendly, helpful, and answered questions even before I had them, reallywas professional. He made the sales process fu , the salesmen, Aldo Rowe,was friendly, helpful, and answered questions even before I had them, reallywas professional. He made the sales process fun and enjoyable. darrellstundahl More
Best and easiest purchase of the vehicle I wanted Thank you. We bought our new 4 Runner and are so happy with it. Everyone worked with us and made us feel so welcome. We had a wonderful experience Thank you. We bought our new 4 Runner and are so happy with it. Everyone worked with us and made us feel so welcome. We had a wonderful experience and felt like everyone worked very hard to get us the best deal on our trade in and our new car. More
Easiest Vehicle Purchase Ever My husband had worked with Brittnee Russell for about a month to get the exact new 2015 Tundra he had in mind but also getting the trade in value he f My husband had worked with Brittnee Russell for about a month to get the exact new 2015 Tundra he had in mind but also getting the trade in value he felt he should receive. Both Brittnee and our salesman Aldo Rowe were amazing once we got to Billings from Great Falls. The experience was not like any other vehicle purchasing experience-in a positive way. Every employee from Litihia Toyota in Billings was extremely friendly. No high pressure, nobody rude. Even in the financing member was great, Andrew Helleyer. It was great!! My husband and I both LOVE the new pickup and thank Lithia Toyota of Billings 100 times!! Thank you! :) More