Lithia Toyota of Billings

Sales and customer service Carl Stokes answered all questions on my purchase. Norman was very helpful. I would recommend my family and friends to Lithia dealership Happy hol Carl Stokes answered all questions on my purchase. Norman was very helpful. I would recommend my family and friends to Lithia dealership Happy holidays to everyone at Lithia More

Excellent sales staff Chawn was absolutely perfect. Made the trade easy, no pressure and did his work on the front end to ensure a quick turnaround. Nice work. Chawn was absolutely perfect. Made the trade easy, no pressure and did his work on the front end to ensure a quick turnaround. Nice work. More

Very personalized service Everyone was great and used my name. From when I was greeted to when I picked my truck up everyone was very prompt and professional. Everyone was great and used my name. From when I was greeted to when I picked my truck up everyone was very prompt and professional. More

Kristen Paulsen at Lithia Toyota I've dealt with auto sales people across three states and 35 years. Kristen Paulsen was at the top for service, integrity and just a pleasure to do b I've dealt with auto sales people across three states and 35 years. Kristen Paulsen was at the top for service, integrity and just a pleasure to do business with. More

Good friendly service I can’t remember the service guy who changed my oil but he did a great job and was very nice. It was done in a reasonable amount of time too. I can’t remember the service guy who changed my oil but he did a great job and was very nice. It was done in a reasonable amount of time too. More

Friendly, fast service. Our experiences at Lithia has been very positive. We have leased two Rav4s and have been pleased with the vehicles, the salespeople and the service. Our experiences at Lithia has been very positive. We have leased two Rav4s and have been pleased with the vehicles, the salespeople and the service. Everyone has been friendly and eager to help. More

scheduled maintenance very professional from start to end. always a pleasure to be treated with respect from the entire staff. we will continue to enjoy our new Hylander. very professional from start to end. always a pleasure to be treated with respect from the entire staff. we will continue to enjoy our new Hylander. More

Top notch, Joey did a great job of communicating. After the multi point inspection, the brakes were at the point where I was able to decide, not past due. Joey did a great job of communicating. After the multi point inspection, the brakes were at the point where I was able to decide, not past due. More

Accommodated me on short notice My truck was due for servicing & I live over an hour from the dealership. I found out in the morning that my afternoon appointment had to cancel. When My truck was due for servicing & I live over an hour from the dealership. I found out in the morning that my afternoon appointment had to cancel. When I called to schedule an appointment, they were already full, but they made the effort to squeeze me in anyway. I really appreciated that! Also, I had a little bulb go out in my environment control panel & the parts guy went ahead & arranged for it to be mailed to me since they didn't have it in stock. More

Exceptional Kristen Paulsen in sales was excellent to work with over the phone and in person. We live in Miles City and we were able to do almost everything over Kristen Paulsen in sales was excellent to work with over the phone and in person. We live in Miles City and we were able to do almost everything over the phone and thru email. We drove to Billings, got to Lithia and everything was pretty much ready to go 2 hours and we were driving out w/our new Toyota Rav4. More