Lithia Toyota of Billings

Straight forward, honest, and clean. They made sure to wipe things prior to working together and made social distancing work. This is my second vehicle from Lithia. Thank you. wipe things prior to working together and made social distancing work. This is my second vehicle from Lithia. Thank you. More

clean and personable service Carl made sure office was sanitized before and during the purchase session.He mad sure we were comfortable and content with our purchase and wait. Carl made sure office was sanitized before and during the purchase session.He mad sure we were comfortable and content with our purchase and wait. More

Lithia Toyota is a great place to go to because Shane and carol went head over heels to get me in my car and I just want to thank them. Because they did everything they could which is amazing. So thank you C carol went head over heels to get me in my car and I just want to thank them. Because they did everything they could which is amazing. So thank you Carl and Shane. More

Very clean/to the point/friendly service I came in to buy my very first car and decided upon Lithia Toyota of Billings. Carl Stokes came and presented himself as a salesman and showed me the I came in to buy my very first car and decided upon Lithia Toyota of Billings. Carl Stokes came and presented himself as a salesman and showed me the variety of camrys they had on the lot! Carl knew the camrys very well and made sure it was sanitary for me to use...he cleaned everything down in the two cars i test drove and made me feel very comfortable. I decided on the camry se and Carl helped me 100% throughout the whole process. It was so painless and quick to get me in my new car. I was very suprised by the cleanliness of the dealership...especially for the times. Thank you to Carl, Mike, Sarah and Patrick! what a great first experience! More

Amazing Experience! Carl Stokes made this a very easy buying experience. He was professional and knowledgeable and made sure we were taken care of properly during these Carl Stokes made this a very easy buying experience. He was professional and knowledgeable and made sure we were taken care of properly during these uncertain times and the Corona virus. He wiped down the area we were sitting in, offered us hand sanitizer and overall made sure we felt safe. I would highly recommend Carl and this dealership to anyone who was looking for a good vehicle at a great price. More

My experience here was fantastic. Everyone was very friendly and professional. They got me exactly what I wanted in timely matter in such a time of crises as well. The dealership itself was wiped down friendly and professional. They got me exactly what I wanted in timely matter in such a time of crises as well. The dealership itself was wiped down and clean. Thank you so much. I would definitely recommend them to anyone. More

Service was excellent and ver PROFESSIONAL from Kristin P. My buying experience was first class Kristin Paulson was courteous and professional. She is a valued asset for this dealership. She was an easy and fr My buying experience was first class Kristin Paulson was courteous and professional. She is a valued asset for this dealership. She was an easy and friendly sales person to work with. My buying experience was as good as it could possibly be. More

DO NOT WASTE YOUR TIME . My wife and I went in to look at some 4runners on 4/5/2020 and we test drove a preowend Toyota certified 4Runner with a sale man named Carl . The car had issues with it when we test some 4runners on 4/5/2020 and we test drove a preowend Toyota certified 4Runner with a sale man named Carl . The car had issues with it when we test drove it . When we went in to get prices on trading our 2017 Honda in for the used or a new one that we liked they tried to pressure us into signing paper work on a broke vehicle when we told them not untell it is fixed . They then tried to have us sign a paper saying we will buy if the price is write before any numbers were talked about . They refused to show us numbers on the new or use vheical and wasted 2 and half hours of our time and got no where . Horrible experience horrible attitude from manager and sales rep . Horrible inspection on cars they have on there lot . I have heard this from other people as well . I would stay away . If I could give 0 stars I would More

Professionalism to the max The truck I anticipated on purchasing was not a good fit. I was too petite. He recommended 2 other styles of vehicles and I decided on the last one The truck I anticipated on purchasing was not a good fit. I was too petite. He recommended 2 other styles of vehicles and I decided on the last one after extended test drives. Because of his patience and listening to me, he chose the perfect model and style vehicle. The test drives took longer thant he paperwork to complete. Very happy. More

Had a good experience with our salesman Matt, Carl, and Shane. Thank you so much for all the help and making our buying experience awesome Shane. Thank you so much for all the help and making our buying experience awesome More