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Lithia Subaru of Fresno

Fresno, CA

4.9
753 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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5212 N Blackstone Ave

Fresno, CA

93710

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Showing 753 reviews

December 11, 2024

Excellent service and facilities. I did not wait long and everyone was professional. I will always go back. More

by CHULABECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that morning who met us upon arrival
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Chulabecca, we really appreciate your great feedback! Our team is available should you require any extra help.

December 10, 2024

There was no pressure and a good product. At first, I thought the salesperson, Brandon, was a customer. My wife went in looking for a Forrester hybrid, but we were told they would be unavail More

by russell.brown1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramzy Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Russell.brown1, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 10, 2024

2nd time here in where they made me feel as if they were too busy to fit me in. Why advertise “express service” when service guys will state “we are too busy make an apmt”? This time I did get “squeezed in” More

by monicajrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johathan Romero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Thank you again for taking the time to let us know how we did. In most cases we accommodate walk in appointments through our Express Service. However some days we do get quite busy and our express service can get backed up several hours, depending on the number of walk in, or availability of staff. We do appricate your business and try our best to not having to turn away customers.

December 09, 2024

Nice selection of Subarus. Our salesman, Brandon was polite and we got a good price on our 2024 Subaru Crosstrek. More

by daddysanchez72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Daddysanchez72, we really appreciate your great feedback! Our team is available should you require any extra help.

December 09, 2024

The service department is easily accessible and efficient. The service wait time is pretty quick. I appreciate that More

by diya1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Diya1841, we really appreciate your great feedback! Our team is available should you require any extra help.

December 08, 2024

From the moment I pulled up at my scheduled appointment time, to the moment my service rep called me letting me know my car was completed and ready for pick up I had nothing but professional, friendly and More

by srlindsey75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Srlindsey75, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 08, 2024

Put in new battery and took service department 10 days. Radio does not work now. Have to take back More

by lindam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Lindam, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (559) 438-6200 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

December 08, 2024

Friendly, professional, communicative. Lithia Subaru service is hands down my favorite and only place to service my Forester. My car is 8 years old and runs perfectly. More

by sabrinarobinson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Sabrinarobinson72, we really appreciate your great feedback! Our team is available should you require any extra help.

December 07, 2024

Very good service and very quick. Will recommend to others that have a suburu. Great More

by Mirdle57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Lithia Subaru of Fresno responded

Mirdle57, we really appreciate your great feedback! Our team is available should you require any extra help.

December 06, 2024

Great service. I went on a test drive either Pepe. He explained the details of the model I chose. When I was ready to purchase, he made the process seamless. More

by Patti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose "Pepe" Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Lithia Subaru of Fresno responded

Patti, we really appreciate your great feedback! Our team is available should you require any extra help.

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