Lithia Subaru of Fresno

Love this dealership, my service dept rep Jose was great, he was professional and quick with the updates! he was professional and quick with the updates! More

Service department service is fine. Service department provides timely service. Paperwork is easy to understand. Service department provides timely service. Paperwork is easy to understand. More

Awesome staff, very efficient and easy to wait and work on my compost the same time. on my compost the same time. More

Your staff always kind, patient and helpful. Clean waiting room and appreciate the coffee and snacks👍. Thank you I have two Subaru vehicles, and will gladly purchase additional when the time Clean waiting room and appreciate the coffee and snacks👍. Thank you I have two Subaru vehicles, and will gladly purchase additional when the time comes. Appreciate your outstanding service. More

Mike Jepson is always there for us with excellent explanations and patience. They finished our a/c repair in one day and kept us informed throughout. Pick up was a breeze. explanations and patience. They finished our a/c repair in one day and kept us informed throughout. Pick up was a breeze. More

Great people and techs. Nice to have a personable shuttle driver as well. I recommend Lithia Subaru in Fresno. Nice to have a personable shuttle driver as well. I recommend Lithia Subaru in Fresno. More

After my oil change I was told I needed to replace some bulbs and a couple of filters. They did the cabin filter and we chose to do the other things ourselves. We ran into a snag with one of the light bulb bulbs and a couple of filters. They did the cabin filter and we chose to do the other things ourselves. We ran into a snag with one of the light bulbs so I brought it right back the next day. They were very happy to help me. Directed me to the parts department to get the bulb. Then, to my pleasant surprise, just popped the old bulb out and put the new one in. Right there on the spot. No waiting. All of the gentlemen were very professional and kid to show me how to do the repair myself should I need to again at a later date. More

Two times I’ve gone to have the recall done and both times failed. The second time someone was suppose to call and let me know if they had the part which no one did. So I went to my appointment and then times failed. The second time someone was suppose to call and let me know if they had the part which no one did. So I went to my appointment and then I dropped off my car, almost four hours later they tell me they could not do the service because they didn’t have the part. That’s was so unprofessional and a waste of my time. One time fine but two times, and yet no one has called me yet to let me know if they ordered the part. If they had another location I would go there instead of the one I went to. So no I wouldn’t recommend this location. More

Josh at lithia subaru is professional, understanding and personable. The service department was more than reasonable in maintaining confidence and trust in difficult situations that customers can face with personable. The service department was more than reasonable in maintaining confidence and trust in difficult situations that customers can face with their primary transportation. I met technicians in the background that are unwavering in their commitment to excellence. This is not a one-off, it's a measured flow of an efficient process every time! There are the the occaisional minor exceptions inherent in every service industry, and they seem to have back-up and contingency planning without excessive delay. This is unusual in my 50 yrs experiences with auto dealers. Before Lithia, I was jaded on the prospect of visiting a distributorship, but now, I drop off, have a piece of fruit and a coffee, check ot the latest models, and scheduled service is a breeze! I'll be looking forward to what's next from Subaru. More

They were very quick to take my car into the service bay. They were very concerned about what I wanted to have done. They explained everything that they were going to do very thoroughly, and how much it woul They were very concerned about what I wanted to have done. They explained everything that they were going to do very thoroughly, and how much it would cost. I was very satisfied with the results. More