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John Bleakley Ford - Service Center
Lithia Springs, GA
272 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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Service Communication
272 Reviews of John Bleakley Ford - Service Center
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December 03, 2019
Easy in, Easy out The service managers are excellent communicators. I always feel like I'm part of a family when I come here. I haven't had any problems with the work The service managers are excellent communicators. I always feel like I'm part of a family when I come here. I haven't had any problems with the work that they've done. More
by Bird Woman
Employees Worked With
Kwesi and Bennie
November 29, 2019
Honest and pleasant service. Enjoyed talking to the service advisor. They let me know right away what was going on with my vehicle. It is so much better when you make an service. Enjoyed talking to the service advisor. They let me know right away what was going on with my vehicle. It is so much better when you make an appointment ahead of time. More
by Loscar3
Employees Worked With
Rick Cothran
November 28, 2019
Great customer service Bennie is very professional We Great customer service Bennie is very professional We have been very happy with our experience at john Bleakley which is now lithia springs ford Th Great customer service Bennie is very professional We have been very happy with our experience at john Bleakley which is now lithia springs ford Thanks More
by dundee30
Employees Worked With
Bennie
November 28, 2019
Awesome place for your car needs especially in service Richard will take care of you.Had problems with 2 of my vehicles he got innit and fixed in no time Richard will take care of you.Had problems with 2 of my vehicles he got innit and fixed in no time More
by mrsmac1950
Employees Worked With
Richard
November 22, 2019
My service experience was great. I was in at my scheduled time and out in less than two hours. Bennie was my service manager and did a great job. scheduled time and out in less than two hours. Bennie was my service manager and did a great job. More
by anewverona
Employees Worked With
Bennie
November 22, 2019
Service was great, services reasonably priced. Rick and the crew were great. The entire crew worked hard to get my daughters car completed. Thanks guys the crew were great. The entire crew worked hard to get my daughters car completed. Thanks guys More
by Timblack767
Employees Worked With
Rick and Jimmy
November 18, 2019
Best service in town. They know how to take care of you... Jimmy Jacobs is wonderful. Other dealers try to push work on you... Not here. They know we're not made of money.. Thanks. you... Jimmy Jacobs is wonderful. Other dealers try to push work on you... Not here. They know we're not made of money.. Thanks. More
by Gator
Employees Worked With
Jimmy Jacobs
September 20, 2018
Terrible Service Center In Dec 2017 I ordered a $70K F350 King Ranch fully loaded , didn't receive vehicle until March 2018. When taking the truck into dealership for first In Dec 2017 I ordered a $70K F350 King Ranch fully loaded , didn't receive vehicle until March 2018. When taking the truck into dealership for first oil change, that was covered by a service plan I had purchased with the truck, I found that the service tech had slopped oil all over the paint on the hood, grill and spoiler and also had not bothered to change oil filter. He had also set oil cap on the battery and left oil all over it. In addition when I got in the truck he had changed radio station and had the a/c on full blast, no regard for personal property. I spoke with service advisor and service manager who apologized and offered to give me 3 free oil changes that I had already paid for thru their service plan! The service was so bad that if my truck broke down in front of their dealership I would have it towed to another one in Morrow, Ga before letting them work on it again.These people have no idea what customer service means. DONT DO BUSINESS WITH THEM!! More
by youngblood
Employees Worked With
service tech, service mgr, service advisor
October 07, 2017
Ford Recall Will Cost You-Dealership Takes No Responsibilty Took van in for mfr. recall. Tech, Warner, acted like I was a bother to him. He was appalled I made my appointment online. Said I should of made i Took van in for mfr. recall. Tech, Warner, acted like I was a bother to him. He was appalled I made my appointment online. Said I should of made it by phone. He tried to discourage from dropping it off by saying that it is gonna take days to fix. I requested a shuttle online cause that was an option I was given. He told me they do not offer shuttles and asked me if I had ant friends. Gave me no ride home and cost me a $20 Uber Ride. Horrible customer service and try to make their customers feel like they are stupid. Go to another dealership!!!! More
by bahappe
Employees Worked With
Warner
