Lithia Springs Ford
Lithia Springs, GA
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Worst possible car lot I ever dealt with. Dealt with them all afternoon on the phone and got preapproved for the car and they didn't send the hold request till I was at work where I didn't ha Dealt with them all afternoon on the phone and got preapproved for the car and they didn't send the hold request till I was at work where I didn't have access to a printer to fax them the hold down money. Then i got off work early to go home and print off the forms they needed and they had already sold the car to someone else! I had to call them to find out what was going on! Josh was great, but the rest are not good people at all, BEWARE! More
I ordered some accessories for my 2023 Ford Maverick XL Hybrid and had them delivered to Lithia Springs Ford. When my service representative Richard Smith received them, he immediately scheduled me an inst Hybrid and had them delivered to Lithia Springs Ford. When my service representative Richard Smith received them, he immediately scheduled me an installation appointment. I got at 7:00am. Richard got my accessories put them in the bed of truck so that the Body Shop could start on my car. In less than 2 hours the job was done. I love how they all work together to complete the jobs we need done on our cars. Thanks Lithia Springs Ford. More
Best dealership service I have experienced in an extremely long time. I was in a bind on April Fools Day 2023 in the economy parking lot at the Atlanta Airport. I called Lithia Springs Service Dep extremely long time. I was in a bind on April Fools Day 2023 in the economy parking lot at the Atlanta Airport. I called Lithia Springs Service Department and talked with Tim Black. Despite it being within 15 mins of closing, Tim talked me through a complicated issue and dispatched a mobile service van with 45 minutes of my initial call with him. Tim was exceedingly knowledgeable, experienced, positive and empathic. Kevin, the mobile technician, is a real keeper. He was professional, polite and experienced. Kevin had me out of the parking lot and back on the road within 2 hours of his arrival. Lithia Springs Ford's Service has my absolute highest recommendation. More
I had a good experience. My salesmen Tom was very knowledgeable about Ford and their vehicles. I didn't feel pressured to purchase a vehicle. My salesmen Tom was very knowledgeable about Ford and their vehicles. I didn't feel pressured to purchase a vehicle. More
This is my third experience with the Lithia Springs Ford Service department, and they are great at getting me on their schedule as soon as possible. They kept me in the loop the whole time they worked on my Service department, and they are great at getting me on their schedule as soon as possible. They kept me in the loop the whole time they worked on my truck and gave me quotes before starting work. This time my service was primarily covered by warranty. Richard is always honest about service timelines and vehicle status. I highly recommend them for car service. More
I love this dealership especially Bennie in service. He is a consummate professional and always meets and exceeds expectations! I drive an hour to this dealership for that fact He is a consummate professional and always meets and exceeds expectations! I drive an hour to this dealership for that fact More
I been dealing with John Bleakley Ford now Lithia Springs Ford for nearly 40 years and they still give the same great service as always. They take pride in their commitment to their customers. Ford for nearly 40 years and they still give the same great service as always. They take pride in their commitment to their customers. More