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Lithia Springs Ford
Lithia Springs, GA
435 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 435 reviews
May 19, 2023
We are pleased with our car just one thing we thought you would have cleaned inside like others dealerships we have used over the years. Staff are very professional and polite and the waiting room is pleasa would have cleaned inside like others dealerships we have used over the years. Staff are very professional and polite and the waiting room is pleasant to sit in thank you. More
by Christine martindale
Employees Worked With
Richard Smith
May 17, 2023
my first time buying a ford product. jose did a great job answering all my questions about the ranger was looking to buy. hats off to everyone that help me with purchase of a new ranger. jose did a great job answering all my questions about the ranger was looking to buy. hats off to everyone that help me with purchase of a new ranger. thanks again for all the help with the new technology these new trucks come with today understanding how it works. More
by BIGBLUE073
Employees Worked With
tom cooper, jose guzman,joel hobson
May 10, 2023
I had an appointment at 9:00 on Monday to get a set of tires, I left at 12:00, 3 hrs. My bill show it was 1&1/2 job. I asked what was taking so long was told they was putting the last 2 tires on it would tires, I left at 12:00, 3 hrs. My bill show it was 1&1/2 job. I asked what was taking so long was told they was putting the last 2 tires on it would be just a few minutes and 45 minutes later it was ready. I purchased my truck here have had all my work done here from oil changes to break job but I want be back. Seam like service has fell off. Also my tires call for 45psi the two on the right side had 48 and 49 and left side had 52 psi More
by Unhappy customer
Employees Worked With
Burnie,Fulwood, Richard Smith
May 01, 2023
My biggest fear (excessive charging/pricing) about taking cars to a dealership for service seems to have been justified in this instance. For my 2014 Ford Escape, I was charged $700 in labor costs (5 hours) cars to a dealership for service seems to have been justified in this instance. For my 2014 Ford Escape, I was charged $700 in labor costs (5 hours) for them to replace two turn signal lights, a socket (that holds one of the lights), and two radiator hoses (with the necessary coolant refill and purging of air pockets out the system). The total was $911. Added to that are two Uber rides (approx $20 each way) because I had to leave it overnight. Mind you, I had made an appointment and showed up at 8:00 am but didn't get the car back until the next day. The service mgr/assistant, Burnie, was the one bright spot. He was courteous and responsive to questions. His answers didn't help much. But he was respectful and very polite. He kept the rating from being lower. Maybe this is the nature of the business, but $700 labor charge (with a total of $911) to replace two lights and two hoses just seems excessive. I'm pretty sure that I won't be back there again... More
by Floydg
Employees Worked With
Burnie
