Lithia Springs Ford

Bennie @ Lithia Springs Ford is awesome!He has great Bennie @ Lithia Springs Ford is awesome! He has great customer service skills and clear communication! I always know what going on with my car never Bennie @ Lithia Springs Ford is awesome! He has great customer service skills and clear communication! I always know what going on with my car never blind sited More

Greeted like one of the Family Service advisor Jimmy Jacobs, always welcomes you and address all of your concerns and problems. He is a big help in keeping Ford running Great. Service advisor Jimmy Jacobs, always welcomes you and address all of your concerns and problems. He is a big help in keeping Ford running Great. More

Excellent! Very helpful people. My wife and I walked into the dealership not knowing quite what to expect, having not bought a new vehicle in decades. We were warmly greeted by frien My wife and I walked into the dealership not knowing quite what to expect, having not bought a new vehicle in decades. We were warmly greeted by friendly staff who offered to help us or just let us browse. No pressure. We liked that. The result: we drove off in a new truck a few hours later. More

very nice got me in and in less than an hour for a oil change made sure my car was brought to the door because it was raining change made sure my car was brought to the door because it was raining More

Great Service Normal oil change and tire rotation. They worked me in because I did not schedule an appointment. nice and very respectful service Mgr. and crew. Normal oil change and tire rotation. They worked me in because I did not schedule an appointment. nice and very respectful service Mgr. and crew. More

My first visit was great Richard was really professional and had my vehicle serviced at a reasonable time.....I will be going back!!! Thanks a lot!!! and had my vehicle serviced at a reasonable time.....I will be going back!!! Thanks a lot!!! More

Next time make an appointment The only complaint I have about my vehicle's first oil and filter change maintenance was that it took two hours for them to process my vehicle. Grant The only complaint I have about my vehicle's first oil and filter change maintenance was that it took two hours for them to process my vehicle. Granted, I did not have an appointment so they had to work me into the schedule, and it was the Saturday before a major holiday so I was really lucky to have it finished that day in two hours' time. This was much better than the first experience I had with this dealership. They treat you better when you purchased the vehicle from them. Before we bought this current vehicle, we had taken our previous vehicle in for some recall maintenance. The transmission was part of that recall, but because it was out of warranty we had to pay over $1600 to have that vehicle fixed. Neither Ford nor this dealership were willing or able to help us with a rental vehicle for the duration of that maintenance (the car was in the shop for over two weeks, and my family was down a vehicle for most of that time). That was a bad experience. A few months later they sent us a letter stating that we could trade in that vehicle at an attractive trade in rate, so we ended up getting a new vehicle from them. They've treated us better ever since, but that's why I marked it as four stars rather than five. More

2013 Ford Edge sport The salesman and online person did an excellent job of working together to get me the best deal of the automobile I was interested in. No pressure sal The salesman and online person did an excellent job of working together to get me the best deal of the automobile I was interested in. No pressure sale. More

my experience this is the second visit I've made to this dealership recently. My first visit was very positive,the sales person was very pleasant and willing to ass this is the second visit I've made to this dealership recently. My first visit was very positive,the sales person was very pleasant and willing to assist me.He was knowledgeable and helpful in getting me the parts i needed. My second experience was very similar. The sales person was very courteous professional and very willing to assist me and get me on my way.the service i requested was completed in a very timely manner. More

Service 15,000 Was able to easily set up an appt. Richard and the service staff were polite and took care of what needed to be done. Explained things well and did Was able to easily set up an appt. Richard and the service staff were polite and took care of what needed to be done. Explained things well and didn't try to push unnecessary work. More