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Lithia Springs Ford

Lithia Springs, GA

4.4
439 Reviews

870 Thornton Road

Lithia Springs, GA

30122

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Showing 439 reviews

January 28, 2020

Richard Smith is awesome! He contacted me to let me know it was time for my car to be serviced. The first time I was sick he told me to call when I felt better.I called and he worked me in and got me in and More

by Blessed
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Jan 31, 2020 -

Lithia Springs Ford responded

Reading reviews like this brightens my day and knowing our Richard and our Service Team brightened your day is even more special. Thank you and we are the ones that are Blessed to be able to provide outstanding service to such great people in our community. Until next time. Joey Hobson/Owner

January 28, 2020

Very good service! Richard was very friendly and helpful. Very knowledgeable. Took very good care of me and my car. Made suggestions to help me . More

by Shellie.durrance
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Jan 31, 2020 -

Lithia Springs Ford responded

Shellie we thank you for your business and for giving a kind word about our team. Joey Hobson/Owner

January 28, 2020

They replaced the battery and rotted out cable in a timely fashion. The mechanics and Jimmy the service advisor were great and always do good work! More

by kraftsms
Recommend Dealer
Yes
Employees Worked With
Jimmy,Jacobs, Richard Smith
Jan 31, 2020 -

Lithia Springs Ford responded

Thank you for taking your time to write a great review on Jimmy and our Team at Lithia Springs Ford. We appreciate you very much. Joey Hobson/Owner

January 27, 2020

Great Care and Service! As always Jimmy Jacobs got my Ford Edge in for service right away and kept me updated along the way. The service work is always done professionally b More

by hikinfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Jacobs
Jan 31, 2020 -

Lithia Springs Ford responded

We thank you for your trust and loyalty and it is reviews like yours that make us work harder to take care of you!! joey Hobson/Owner

January 27, 2020

The experience was great at the dealership. Eddie helped us with answering the questions we had. I cannot remember the name of the paperwork guy, but he was very nice and explained everything very well. More

by Neal.harris2924
Recommend Dealer
Yes
Employees Worked With
Eddie, Rudy
Jan 31, 2020 -

Lithia Springs Ford responded

Thank you very much for your business and thank you for the great review and Eddie and Rudy. They work hard to take care of our valued customers and welcome to our Family. Joey Hobson/Owner

January 26, 2020

Great Service Department I always feel comfortable when I take my Expedition in for service. Once I explain any problems I may have to Jimmy Jacobs, my regular service advisor More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Jacob
Jan 27, 2020 -

Lithia Springs Ford responded

Don, thank you for the great review on Jimmy Jacobs! We very much appreciate you being so loyal to our dealership and look forward to many more great experiences!! Joey Hobson/Owner

January 24, 2020

Taken Care of Thank you for taking care of our needs. We had a major repair, and we had to keep the loaner car for a month. The service team made sure we were take More

by Miranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Jan 27, 2020 -

Lithia Springs Ford responded

Miranda, it is great to hear that our Team took great care of you! We appreciate the kind words and thank you for your business. We will see you next time. Joey Hobson/Owner

January 21, 2020

Needed a oil change on a Friday afternoon but went to late no problem first thing Saturday got my oil changed in around 45 mins!!!! Quickest service I've received at a dealership will be coming back. More

by Isaias Calderon
Recommend Dealer
Yes
Employees Worked With
Jimmy 5 stars.
Jan 22, 2020 -

Lithia Springs Ford responded

Isaias, thank you for the great comments and we look forward to seeing you on your next visit. Joey Hobson/Owner

January 21, 2020

Great Service! It’s always a pleasure! Richard and Jimmy are the best! They pay attention and make sure everything is taken care of. Great Job Guys! More

by dededowdy1
Recommend Dealer
Yes
Employees Worked With
Richard Jimmy , John Paul, Tom Cooper, Richard Smith
Jan 22, 2020 -

Lithia Springs Ford responded

Thank you very much for your business and for the great review on Jimmy and Richard! Our team works very hard to treat you just like family. See you next time. Joey Hobson/Owner

January 20, 2020

You need to go see Glen Rainwater if you are need for car we were in and in a flash we love it thanks Glen More

by wej1969
Recommend Dealer
Yes
Employees Worked With
Glen Rainwater , Chad Cherry
Jan 22, 2020 -

Lithia Springs Ford responded

Thank you for the kind words and thank you for your new purchase from Lithia Springs Ford, and by the way we LOVE Glenn too!!! Joey Hobson/Owner

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