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Lithia Springs Ford

Lithia Springs, GA

4.4
435 Reviews

870 Thornton Road

Lithia Springs, GA

30122

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Showing 435 reviews

January 31, 2020

This dealership took care of me from the beginning and when I had a problem, they handled it with direct contact and how they were gooing handle it. And they did. Great Service. More

by Mpejones
Recommend Dealer
Yes
Employees Worked With
Used Car Sales Department, Chad Cherry, John Paul, Mark Couey, Richard Smith
Jan 31, 2020 -

Lithia Springs Ford responded

I am sorry to hear that we did not meet your needs and expectations. If you would send me a email to WeCare@LithiaSpringsFord.com with your name and vehicle information I will be glad to look into this for you. Joey Hobson/owner

January 31, 2020

I appreciate the service that I received from ford and I want to think them for providing me a vehicle to get back and forth to work , and I also appreciate my service representative Richard for keeping me More

by Jpotts
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Feb 04, 2020 -

Lithia Springs Ford responded

It is great to hear that Richard and the Service Team took great care of both you and your vehicle while in getting it serviced. We appreciate the kind words and thank you for your continued support. Joey Hobson/Owner

January 31, 2020

Bennie in the service department does a great job of getting me in and out when I bring my truck in for regular, routine service. More

by David.
Recommend Dealer
Yes
Employees Worked With
Bennie, Richard Smith
Jan 31, 2020 -

Lithia Springs Ford responded

Thank you for the kind words about Bennie and the Service Team. We appreciate you and your business. These comments inspire our team to work harder for you. Thanks again. Joey Hobson/Owner

January 30, 2020

Have used this Ford dealership for several years since moving to this area and have always received excellent service every time. Both of my vehicles stay in top shape because of their dedication to their More

by JDFurman
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Jan 31, 2020 -

Lithia Springs Ford responded

Mr. Furman we thank you very much for your continued support and loyalty. We understand how important it is to make sure we exceed our valued customers expectations every single time we great you with a smile. We appreciate you and will see you the next time. Joey Hobson/Owner

January 29, 2020

Bennie has great customer service. He was very helpful with getting me in for my service. He was also very attentive and kept me updated about my vehicle. More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Bennie
Jan 31, 2020 -

Lithia Springs Ford responded

Jessica, we love Bennie as well !! He cares about his customers and always looks out for their best interest along with keeping you informed through the process. Thank you very much for your kind words and for your support. Joey Hobson/Owner

January 29, 2020

Mr Richard is great customer service.I dropped car off Mr Richard is great customer service. I dropped car off off on Sunday evening ,car was ready on Monday afternoon. He is the best ! Thank you More

by Maki
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Jan 31, 2020 -

Lithia Springs Ford responded

Maki, thank you for your business and it is great to hear another valued customer bragging on Richard Smith. He is truly an outstanding Service Advisor. Joey Hobson Owner

January 28, 2020

Richard Smith is awesome! He contacted me to let me know it was time for my car to be serviced. The first time I was sick he told me to call when I felt better.I called and he worked me in and got me in and More

by Blessed
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Jan 31, 2020 -

Lithia Springs Ford responded

Reading reviews like this brightens my day and knowing our Richard and our Service Team brightened your day is even more special. Thank you and we are the ones that are Blessed to be able to provide outstanding service to such great people in our community. Until next time. Joey Hobson/Owner

January 28, 2020

Very good service! Richard was very friendly and helpful. Very knowledgeable. Took very good care of me and my car. Made suggestions to help me . More

by Shellie.durrance
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Jan 31, 2020 -

Lithia Springs Ford responded

Shellie we thank you for your business and for giving a kind word about our team. Joey Hobson/Owner

January 28, 2020

They replaced the battery and rotted out cable in a timely fashion. The mechanics and Jimmy the service advisor were great and always do good work! More

by kraftsms
Recommend Dealer
Yes
Employees Worked With
Jimmy,Jacobs, Richard Smith
Jan 31, 2020 -

Lithia Springs Ford responded

Thank you for taking your time to write a great review on Jimmy and our Team at Lithia Springs Ford. We appreciate you very much. Joey Hobson/Owner

January 27, 2020

Great Care and Service! As always Jimmy Jacobs got my Ford Edge in for service right away and kept me updated along the way. The service work is always done professionally b More

by hikinfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Jacobs
Jan 31, 2020 -

Lithia Springs Ford responded

We thank you for your trust and loyalty and it is reviews like yours that make us work harder to take care of you!! joey Hobson/Owner

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