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Lithia Springs Ford

Lithia Springs, GA

4.4
435 Reviews

870 Thornton Road

Lithia Springs, GA

30122

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Showing 435 reviews

March 16, 2020

Pleasant atmosphere,professional my truck had some issues they were addressed to my liking!! If you want a great service advisor ask for Richard does his job greatly More

by wdwest58
Recommend Dealer
Yes
Employees Worked With
Tim Black was great to spend time and talk thanks for The Whole staff, Richard Smith
Mar 17, 2020 -

Lithia Springs Ford responded

Mr. West it was my pleasure to get to meet you and a greater pleasure hearing Tim and Richard took great care of you and addressed your concerns to your liking!! Thank you for your business and we look forward to seeing you again. Welcome to the Lithia Springs Ford Family! Joey Hobson/Owner

March 16, 2020

Service needs always handled expeditiously Service rep; Jimmy Jacobs, always does a great job taking care of my service needs. My go to service company for over 30 years now! More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Jacobs, Glenn Rainwater
Mar 17, 2020 -

Lithia Springs Ford responded

John, thank you very much for your continued loyalty to Jimmy and our Service Team. We greatly appreciate you! Joey Hobson/Owner

March 14, 2020

Purchasing my vehicle was a very pleasant experience. Tom was professional, friendly, and very knowledgeable! I purchased a Ford and Tom has been very accessible and helpful with any questions I’ve had since More

by Me3elder
Recommend Dealer
Yes
Employees Worked With
Tom Matthew
Mar 14, 2020 -

Lithia Springs Ford responded

Thank you and it is great to read that Tom and our Team took great care of you. We very much appreciate you. Joey Hobson/Owner

March 14, 2020

Great straight forward service. Did everything possible to help us out and make the process as simple as possible. Mark really cares about his customers. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Mark Couey
Mar 14, 2020 -

Lithia Springs Ford responded

Rob, thank you very much for your business. You are 100% correct about Mark Couey caring and taking great care of our customers. Joey Hobson/Owner

March 13, 2020

I can say nothing good about my treatment. You should be ashamed of the BS that you run on people. If you think I'll ever come back you're crazy. More

by Unclmx
Recommend Dealer
No
Employees Worked With
Richard Smith
Mar 14, 2020 -

Lithia Springs Ford responded

I am sorry to hear that your experience was unacceptable and I would like to hear more. Please send me your name and contact info along with the detail of your visit to WeCare@LithiaSpringsFord.com Joey Hobson/Owner

March 12, 2020

The team got me in/out. My oil change sticker is confusing. Im over 100k but sticker 5k. I also need to check my lug nuts because the last time at lest 2 per wheel were loose. Did not reset my oil l More

by clintonfinch
Recommend Dealer
Yes
Employees Worked With
JIMMY
Mar 14, 2020 -

Lithia Springs Ford responded

Thank you for your business and for taking time to write the review on Jimmy. I would like to address the two issues you have listed, would you send me your name and contact info to WeCare@LithiaSpringsFord.com and let me check on this for you. Joey Hobson/Owner

March 11, 2020

Right vehicle They had the vehicle I was looking for and the salesperson was very knowledgeable. They arranged financing for less than my credit union.. Very will More

by jfulton50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy, Mark Couey
Mar 14, 2020 -

Lithia Springs Ford responded

Thank you for buying from Mark and Lithia Springs Ford! We appreciate you very much. Joey Hobson/Owner

March 11, 2020

Prompt and very patient Had bought a 12 Focus from Chad Cherry in 2012. Had no problems dealing with him. Called Chad on Friday 21, 2020 around 10:00 a.m. about a 2019 Esca More

by rebeccaminielly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Cherry
Mar 14, 2020 -

Lithia Springs Ford responded

Thank you very much for purchasing your Escape from us! We appreciate you and it is great to hear that Chad Cherry took great care of you! Joey Hobson/Owner

March 10, 2020

Quick and professional service. Would strongly recommend to others. Have used a few times and am extremely satisfied. Very knowledgeable staff with very friendly disposition. More

by Ericbrown88
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Mar 14, 2020 -

Lithia Springs Ford responded

Eric, thank you very much! We appreciate you and look forward to your continued support! Joey Hobson/Owner

March 09, 2020

5 Star Service at Lithia Springs Ford We have been going to the Service Dept at this location for around 6 years for service on our Focus and Ranger. We have always had great customer serv More

by wcminor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie Collins
Mar 14, 2020 -

Lithia Springs Ford responded

Thank you for the kind words and for your loyal and continued support. We very much appreciate ;you! Joey Hobson/Owner

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