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Lithia Springs Ford

Lithia Springs, GA

4.4
439 Reviews

870 Thornton Road

Lithia Springs, GA

30122

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Showing 439 reviews

March 18, 2020

Great services Ricky make sure I'm everything is good and I'm happy.This is my second FORD and he made sure everything was.He very pleasant.I had a dodge and I tried More

by ramona.bynum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky
Mar 21, 2020 -

Lithia Springs Ford responded

Thank you for your business and Ricky does a great job taking care of our valued customers just like yourself. Joey Hobson/Owner

March 17, 2020

I must say they staff was very courteous and professional. Bennie also did a fantastic job in giving me the details of every step taken to service my vehicle. More

by joseph.jefferson
Recommend Dealer
Yes
Employees Worked With
Bennie , Richard Smith
Mar 17, 2020 -

Lithia Springs Ford responded

Joseph, thank you for the great review on Bennie and the service team. We work hard to please great customers like yourself. We appreciate you and will see you next time. Joey Hobson/Owner

March 17, 2020

Great job done by the service department in a timely fashion , Richard made sure I was taken care of. I will return here again for any other services my f150 needs. More

by Timgladden
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Mar 17, 2020 -

Lithia Springs Ford responded

Tim it is great to hear that Richard took great care of you and your F-150. Thank you! Joey Hobson/Owner

March 17, 2020

Not fixed I brought in truck for repair. On the way home, issue showed up again along with another problem. Taking truck in again today. Hope they will fix i More

by rexstandar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Smith
Mar 18, 2020 -

Lithia Springs Ford responded

Thank you for your business and for taking your time to write a review. Let me know how your second visit goes at WeCare@LithiaSpringsFord.com. When you do come in please ask to see Tim Black, Service Manager, so we can make sure we get your truck taken care of. Joey Hobson/Owner

March 16, 2020

Pleasant atmosphere,professional my truck had some issues they were addressed to my liking!! If you want a great service advisor ask for Richard does his job greatly More

by wdwest58
Recommend Dealer
Yes
Employees Worked With
Tim Black was great to spend time and talk thanks for The Whole staff, Richard Smith
Mar 17, 2020 -

Lithia Springs Ford responded

Mr. West it was my pleasure to get to meet you and a greater pleasure hearing Tim and Richard took great care of you and addressed your concerns to your liking!! Thank you for your business and we look forward to seeing you again. Welcome to the Lithia Springs Ford Family! Joey Hobson/Owner

March 16, 2020

Service needs always handled expeditiously Service rep; Jimmy Jacobs, always does a great job taking care of my service needs. My go to service company for over 30 years now! More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Jacobs, Glenn Rainwater
Mar 17, 2020 -

Lithia Springs Ford responded

John, thank you very much for your continued loyalty to Jimmy and our Service Team. We greatly appreciate you! Joey Hobson/Owner

March 14, 2020

Purchasing my vehicle was a very pleasant experience. Tom was professional, friendly, and very knowledgeable! I purchased a Ford and Tom has been very accessible and helpful with any questions I’ve had since More

by Me3elder
Recommend Dealer
Yes
Employees Worked With
Tom Matthew
Mar 14, 2020 -

Lithia Springs Ford responded

Thank you and it is great to read that Tom and our Team took great care of you. We very much appreciate you. Joey Hobson/Owner

March 14, 2020

Great straight forward service. Did everything possible to help us out and make the process as simple as possible. Mark really cares about his customers. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Mark Couey
Mar 14, 2020 -

Lithia Springs Ford responded

Rob, thank you very much for your business. You are 100% correct about Mark Couey caring and taking great care of our customers. Joey Hobson/Owner

March 13, 2020

I can say nothing good about my treatment. You should be ashamed of the BS that you run on people. If you think I'll ever come back you're crazy. More

by Unclmx
Recommend Dealer
No
Employees Worked With
Richard Smith
Mar 14, 2020 -

Lithia Springs Ford responded

I am sorry to hear that your experience was unacceptable and I would like to hear more. Please send me your name and contact info along with the detail of your visit to WeCare@LithiaSpringsFord.com Joey Hobson/Owner

March 12, 2020

The team got me in/out. My oil change sticker is confusing. Im over 100k but sticker 5k. I also need to check my lug nuts because the last time at lest 2 per wheel were loose. Did not reset my oil l More

by clintonfinch
Recommend Dealer
Yes
Employees Worked With
JIMMY
Mar 14, 2020 -

Lithia Springs Ford responded

Thank you for your business and for taking time to write the review on Jimmy. I would like to address the two issues you have listed, would you send me your name and contact info to WeCare@LithiaSpringsFord.com and let me check on this for you. Joey Hobson/Owner

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