Lithia Springs Ford

My Service Advisor, Richard Smith, is simply the best! He is very knowledgeable,professional and explains in detail any maintenance issues related to my 2015 Explorer. He keeps me informed prior to and He is very knowledgeable,professional and explains in detail any maintenance issues related to my 2015 Explorer. He keeps me informed prior to and during service. Customer service is tops! I wouldn’t go anywhere else. More

Great people. Will work with you in any way they can. Great experience with this dealership. Will work with you in any way they can. Great experience with this dealership. More

Dealership would not share more pictures of the vehicle, asked repeatedly for more info, they just wanted me to make offer and drive an hour to “close” asked repeatedly for more info, they just wanted me to make offer and drive an hour to “close” More

Excellent to deal with, highly recommended. They kept to there offer over the phone and even offered me more money when I arrived. The price of there trucks is insanely affordable. The detail They kept to there offer over the phone and even offered me more money when I arrived. The price of there trucks is insanely affordable. The detail guy needs to be a bit more thorough though. More

Sales went promptly with kind and courteous staff. I would recommend them, especially Wayne Brendel. I would recommend them, especially Wayne Brendel. More

Mr. Wayne and Tim were amazing! Thank you for your help in getting me into my new ride. in getting me into my new ride. More

A smooth process and thoughtful of going over all the necessary items within the paper work and features of the vehicle. necessary items within the paper work and features of the vehicle. More

Very pleased with the timeliness of the repair to get a new battery. Jimmy Jacobs was professional, courteous, and explained the charges and warranty of the work. I would highly recommend him if you use Li new battery. Jimmy Jacobs was professional, courteous, and explained the charges and warranty of the work. I would highly recommend him if you use Lithia Springs Ford for service. More

So far fantastic customer service! Mr. Guzman is fantastic. I would recommend using him to buy a new car. Mr. Guzman is fantastic. I would recommend using him to buy a new car. More

When I called to set up an appointment I told the operator it needed to include servicing the transmission. I was told to come on in and it would take three hours. When I checked it I was told I nee operator it needed to include servicing the transmission. I was told to come on in and it would take three hours. When I checked it I was told I needed to make an appointment to have the transmission serviced and it would take a day or two. The service I received was great except now I have to return to the dealer at another time to have them look at the transmission on my 2020 F150. I live 30 minutes away and this is very inconvenient! More