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Lithia Springs Ford

Lithia Springs, GA

4.4
435 Reviews

870 Thornton Road

Lithia Springs, GA

30122

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Showing 435 reviews

November 05, 2020

Treated well, service advisor, Khalil kept me informed . He does a great job of taking care of my Explorer. He is very professional and gives great advice on what my . service was. More

by bent6901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil, Chad Cherry, Mark Couey, Tom Matthew, Richard Smith
Nov 12, 2020 -

Lithia Springs Ford responded

Thank you so much for the great review and kind words on Khalil. We very much appreciate your continued loyalty! Joey Hobson/Owner

November 05, 2020

We took our 2019 Eco Sport in for it's first oil change and we usually work with Richard Smith. He is fantastic! He is professional, efficient, and such a great asset to this dealership! More

by LoraR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Nov 12, 2020 -

Lithia Springs Ford responded

Thank you so much for the great review and kind words on Richard!! We very much appreciate you! Joey Hobson/Owner

October 30, 2020

The are great people ,great service people,Richard Smith has great customer service qualitys,the lady at the customer service is also great customer service,all together,the place is good I recomended More

by Scott. A Sweattsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Nov 12, 2020 -

Lithia Springs Ford responded

Thank you so much for the great review and kind words on Richard!! Joey Hobson/Owner

October 27, 2020

Richard was very attentive and cared about seeing to my needs. He kept me informed. I appreciate that. The waiting area was clean and a friendly environment. More

by Buroew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Nov 12, 2020 -

Lithia Springs Ford responded

Thank you so much for the great review and kind words on Richard!! Thank you for the comment on our customer waiting area, it is always great to hear that we are taking care of our valued customers. Joey Hobson/Owner

October 24, 2020

Great service and great service writer.Ask for Q. I had a recall on my F150 and they did a Great job on it . I would truly recommend lithia Springs Ford More

by Twa25013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Nov 12, 2020 -

Lithia Springs Ford responded

Great to hear that "Q" took great care of you and thank you for recommending us! We appreciate you! Joey Hobson/Owner

September 26, 2020

My Service Advisor Richard Smith is awesome. He does a great job of taking care of my Explorer. He is very professional and gives great advice on what my vehicle needs are to keep it running in top condi More

by Jan5544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Oct 01, 2020 -

Lithia Springs Ford responded

Great to hear!! We thank you and appreciate you and your loyalty to Richard and Lithia Springs Ford! Joey Hobson/Owner

September 21, 2020

Made an appointment to have the driver's side mirror replaced. Drove in, was greeted immediately......dropped the truck off and got a call within an hour work was completed. More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie
Oct 01, 2020 -

Lithia Springs Ford responded

Thank you for the great review and we appreciate your business. See you next time. Joey Hobson/Owner

September 19, 2020

Always great service. Bennie goes out of his way to be an owner the top adviser!!! He is very accommodating to my current restrictions due to Covid risks. I greatly appreciate him. More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie Collins
Oct 01, 2020 -

Lithia Springs Ford responded

Jan we thank you for your business and for recognizing Bennie as a Pro!! Take care! Joey Hobson/Owner

September 18, 2020

Richard Smith is the best he take care of me and my truck. very professional and easy to contact. i trust him to care of my truck. More

by timtromza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Oct 01, 2020 -

Lithia Springs Ford responded

Thank you for the kind words on Richard and our Service Team. We truly appreciate you and your business. Joey Hobson/Owner

September 15, 2020

Bought 2014 Ford Escape from CarMax, 2 weeks after purchase the transmission warning came on. The car went into service for repair 3 times for the same problem eventually going to Ford dealership wher More

by Ford Escape
Recommend Dealer
Yes
Employees Worked With
Richard Smith
Oct 01, 2020 -

Lithia Springs Ford responded

Glad to hear that Richard got your Escape going for you, we look forward to taking care of you in the future. Joey Hobson/Owner

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