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Lithia Springs Ford

Lithia Springs, GA

4.4
452 Reviews

870 Thornton Road

Lithia Springs, GA

30122

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Showing 452 reviews

May 05, 2021

Everyone was very helpful without being suffocating or making me feel pressured to buy. The entire process went at my pace & not theirs. Tim showed me all about the interior gadgets & walked me through us More

by michelle.abbott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Boyett, Tim Cooper, Mark Couey
May 03, 2021

Richard is a great service advisor. He make sure your vehicle is returned when it's promised to you. He put the wipers on after the vehicle came out of the service area. He's a great service advisor. Kee More

by Dodge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Smith
April 25, 2021

These guys were great, they made a t easy to buy a truck. I will recommend them to friends, and I will be shopping there again. Thanks, guys! More

by ronnieaug71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Cherry, John Paul, Mario Rencher, Mark Couey, Tom Matthew, Tom Cooper, Richard Smith
April 21, 2021

Easy to get an appointment. Service manager very friendly and attentive to me and my needs with service in my vehicle. Kept informed of status of service being done. More

by Misty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
April 09, 2021

This is the best customer service I seen.Everyone was so helpful. I have brought lots of cars in my life this is by far the best car buying experience I seen. I will let friends and family know.Thanks LIT More

by D’Nawled Robins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter
April 07, 2021

Lithia Springs Ford is great. Everyone was very helpful wait Time was not long was a in and out process. Have nothing bad to say. More

by Oliverjohnson393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
April 05, 2021

Richard takes excellent care of my vehicle. He is very professional and knowledgeable. I completely trust his opinion and recommendations on service needed to keep my vehicle in great shape.. Truly the B More

by Jan5544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
March 31, 2021

It is great to be able to have car serviced where it was purchased. Service department knows their stuff and will let you know if something potentially could become a problem without pressuring. More

by tbrazil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalil, Richard Smith
March 29, 2021

Just like before he provides perfect support and professionalism. He keeps us abreast of changes and additional problems that may need to be addressed before the issues arise. Richard at Thornton Ro More

by Maki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Smith
March 25, 2021

Perhaps the best buying experience ever! Absolutely no sales pressure the entire time as I purchased my new Ford Ranger. Kayla was exceptional to work with throughout the purchasing process, as were all More

by PJMACD130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Hogan
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