Lithia Springs Ford

Mr Richard Smith was fast and had great communication. As a woman I didn’t feel like I was being taking advantage of. I do wish dealerships offer a discount option or program. But Richard knew that the other a woman I didn’t feel like I was being taking advantage of. I do wish dealerships offer a discount option or program. But Richard knew that the other price for my total repair was pricey and gave his best opinion on they right step for my car More

After initially posting a negative review, I was contacted by the service manager who asked to bring my car back in to have it looked at again. The issue with the car was an intermittent electrical contacted by the service manager who asked to bring my car back in to have it looked at again. The issue with the car was an intermittent electrical problem which can be very difficult to diagnose. The service manager, Tim Black, went above and beyond to try and remedy the issue. I was also given a promise that they would look at it again if the problem returns. So while my problem may or may not be resolved, the care, and attention, to trying to fix it was definitely 5 star. More

Excellent service every time I’ve been to the Ford dealer. Everyone that I talk to was courteous and willing to take the extra mile to make service a priority. dealer. Everyone that I talk to was courteous and willing to take the extra mile to make service a priority. More

Every time I go to the Lithia Springs Ford dealership to get my car serviced they do a great job. get my car serviced they do a great job. More

Tom was real helpful busy and i think he done a great job getting us in a vehicle getting us in a vehicle More

Lithia Springs Ford delivers an outstanding customer experience! From purchasing my Ford Mustang to maintenance service visits, they work as a team to ensure complete customer satisfaction! I highly rec experience! From purchasing my Ford Mustang to maintenance service visits, they work as a team to ensure complete customer satisfaction! I highly recommend them to others as a trusted dealership! More

I feel I was well taken care of during the time my vehicle was being serviced. vehicle was being serviced. More

Richard in service offered a first class experience with my truck Highly recommend him for all your service needs. Thanks Richard my truck Highly recommend him for all your service needs. Thanks Richard More

Lithia Springs Ford Service Department has been great in servicing my Ford Expedition. Jimmy Jacob, my service advisor, always listens to any concerns I have and informs me of any schedule maintenance that servicing my Ford Expedition. Jimmy Jacob, my service advisor, always listens to any concerns I have and informs me of any schedule maintenance that is due. I feel comfortable leaving my vehicle because I know after inspection and during servicing Jimmy with let me know the progress and if any concerns are found and naturally he will give me a courtesy call when everything is done. More

I’m usually very pleased with service and turnaround time; but recently, the vehicle was in the shop over the time that was quoted, without a loner, which I was stranded for a few more days. I know most time; but recently, the vehicle was in the shop over the time that was quoted, without a loner, which I was stranded for a few more days. I know most likely, this is due to the pandemic. Overall, I like this dealer. Very courteous and attentive to their customers. More