Lithia Springs Ford

Jimmy in the service department is very friendly, helpful and honest. It shows that he cares about his customers and wants them to have a good experience when they bring in their vehicles. and honest. It shows that he cares about his customers and wants them to have a good experience when they bring in their vehicles. More

We had our 2003 Mazda Miata serviced on 4/6/2022 and our appointment at 7:30 am and it wasn't ready until about 2:30 pm. We're not sure whether this happened because of overbooking appointments or what, bu appointment at 7:30 am and it wasn't ready until about 2:30 pm. We're not sure whether this happened because of overbooking appointments or what, but I must say that Richard Smith kept us informed about the status throughout the day. Richard is the "BEST" person that Lithia Springs employs, and we would never give him anything but 5 stars or 5+ stars because he is a true "PROFESSIONAL!", and we keep having him as our service advisor because of his SUPERIOR CUSTOMER SERVICE!!!!! More

Found out form the salesman that they attempted to sale my ordered vehicle before they let me know it was there but fortunately I was able to purchase it. my ordered vehicle before they let me know it was there but fortunately I was able to purchase it. More

Great service, fast, friendly, efficient. I was kept in touch throughout the entire process. Recommended. I was kept in touch throughout the entire process. Recommended. More

This was my first experience with a Ford dealership and they did not disappoint! Great customer service, a knowledgeable team, with hands on training given for the features associated with my new Bronco! they did not disappoint! Great customer service, a knowledgeable team, with hands on training given for the features associated with my new Bronco! Chad was great! I will highly recommend seeing them for any of your Ford requirements! More

Team was very detailed and specific about every process I had to go through. Would go there again and recommend had to go through. Would go there again and recommend More

They kept me informed on my Bronco from the day I ordered through its delivery date. Glenn was great! ordered through its delivery date. Glenn was great! More

Great service. Made every effort to keep me updated with the progress of my vehicle repair. Re!spectful and friendly Made every effort to keep me updated with the progress of my vehicle repair. Re!spectful and friendly More

Honestly self explanitory dependable also the ford pass is a great tool to have; thanks is a great tool to have; thanks More

This dealership was fantastic. They really worked with us and took us seriously when we said we drive an hour to check out a new Mustang. We told them the budget we're looking for They really worked with us and took us seriously when we said we drive an hour to check out a new Mustang. We told them the budget we're looking for and after just a little bit of back and forth, we got the deal we wanted and are very happy with the purchase! Thank you for the awesome customer service! More