Lithia Kia of Anchorage
Anchorage, AK
Filter Reviews by Keyword
By Type
245 Reviews of Lithia Kia of Anchorage
The staff was nice. They help you no matter what your credit is and they put you in a vehicle that you can afford. Did not spend all day at the dealership. credit is and they put you in a vehicle that you can afford. Did not spend all day at the dealership. More
My sales representative Richard was very helpful in finding me the right vehicle. He was also extremely thorough in checking all the insurance documents and found an incorrect serial number. The fina finding me the right vehicle. He was also extremely thorough in checking all the insurance documents and found an incorrect serial number. The financial closure Auggie was also very helpful and thoroughly explained all the financial documents. The vehicle was immaculate with a full tank of gas. I would recommend this dealer for great customer service in sales. More
The manager here takes advantage of our veterans and sets them up with a bait and switch contract. Do not trust them and they DO NOT support our service members them up with a bait and switch contract. Do not trust them and they DO NOT support our service members More
The service was very good, Chris Mathis work very hard and help with us the whole time we were there! Asking all questions and went beyond just to help us out? I will pass the words around to my friend ab and help with us the whole time we were there! Asking all questions and went beyond just to help us out? I will pass the words around to my friend about LITHIA dealers whoever looking for a car. More
Great staff at Lithia and no pressure. SERVICE, SERVICE, SERVICE-The people at Lithia are all about service and their customer. Excellent customer service and the best buying experience I SERVICE, SERVICE, SERVICE-The people at Lithia are all about service and their customer. Excellent customer service and the best buying experience I have every had. The staff is very easy to deal with and professional. No pushy salesman at this dealership. I worked with Chris and he was great. Got me into a good deal for both me and my daughter. I highly recommend all my family and friends to purchase a vehicle from Lithia and have provided them with Chris's number. Love this place. More
Great buying experience. Overall our experience was a perfect example of patience and teamwork with our salesmen. There was no pressure at all during the buying process when Overall our experience was a perfect example of patience and teamwork with our salesmen. There was no pressure at all during the buying process when finding the deal we were looking for. Sam and Richard were both very great people and helped us through our purchase. More
Great experience hard-working employees to make the deal happen perfect customer service Richard went back for mile to make my visit to Lithia Kia bastion painless great employee need more of Richard went b happen perfect customer service Richard went back for mile to make my visit to Lithia Kia bastion painless great employee need more of Richard went back for mile to make my visit to Lithia Kia bastion painless great employee need more of him More
Services covered under warranty I went to the KIA of Anchorage to get a "chipped paint" fixed. Elizabeth was on the phone told me to bring the car in & they'll take a look at it. I I went to the KIA of Anchorage to get a "chipped paint" fixed. Elizabeth was on the phone told me to bring the car in & they'll take a look at it. I brought it in, she saw that the passenger side door was chipped, insisted on getting her manager for he could tell me that they don't cover 'chips" in the paint. According to the KIA Warranty, THEY DO COVER "CHIPS" for up to 3 years or 36,000 miles. Then I spoke with someone in sales & they mentioned that they don't do warranty work. "They just sell cars" I guess the thing to do is get ahold of administration of the KIA Corp. if one needs something done under warrant. More
They were amazing to me were super patient didnt push me into something i didnt want i left a satisfied customer defintely Chris went above and beyond for me and that speaks loud to me into something i didnt want i left a satisfied customer defintely Chris went above and beyond for me and that speaks loud to me More
Excellent service and staff The salesperson was friendly and helpful. There was no slick sales pitch and no pressure to buy. The process was made simple and I left with what I The salesperson was friendly and helpful. There was no slick sales pitch and no pressure to buy. The process was made simple and I left with what I needed at a good price. I highly recommend Sergey. More