Lithia Kia of Anchorage

Good service I missed my appointment. When I called to reschedule, Matt with service department was very helpful and was able to get me in the very next morning. I missed my appointment. When I called to reschedule, Matt with service department was very helpful and was able to get me in the very next morning. More

oil change I purchased a lifetime lube & oil....I was very satisfied with my service.....clean and comfortable waiting area and friendly employees. Definitely r I purchased a lifetime lube & oil....I was very satisfied with my service.....clean and comfortable waiting area and friendly employees. Definitely recommend the lifetime oil & lithia KIA More

Courteous, Friendly, Helpful Chris Mathis was informative, patient, helpful, thoughtful and knowledgeable about the whole process. He tendered our offer, and was not able to the Chris Mathis was informative, patient, helpful, thoughtful and knowledgeable about the whole process. He tendered our offer, and was not able to the Dodge Caliber down as low as we would have liked, but I know he made every effort to work with us. It's really convenient to get the registration, insurance and other benefits handled by the dealer as Chris did. Very efficient in doing paperwork and covering every concern we had. After driving the car one day, we realized we had some kind of tire problem. Called Chris and he got us in touch with the service dept. and the issue will be resolved soon. Thank you, Chris Mathis and all the staff at Lithia-Kia. We had an excellent experience and we will return for car needs we have. More

Great Experience The Lithuania Kia of Anchorage made buying a car a easy ang enjoyable experience. Thank you The Lithuania Kia of Anchorage made buying a car a easy ang enjoyable experience. Thank you More

I had the best experience with Litha Kia of Anchorage Ed Schuman and team of Litha Kia of Anchorage was awesome. They made me feel important and made sure that I was satisfied with everything before I le Ed Schuman and team of Litha Kia of Anchorage was awesome. They made me feel important and made sure that I was satisfied with everything before I left the dealership with my new Sedona. They gave me follow up calls to see how I liked the new vehicle. This is the first time I have had an experience like this from buying a vehicle in Alaska. They were very professional, courteous and made my whole family important. I would like to thank them for the wonderful experience. More

i love the awesome customer service I received! Richard Suesue and the whole team at Lithia Kia of Anchorage gave me the best truck buying experience ever! I am absolutely in love with my truck and Richard Suesue and the whole team at Lithia Kia of Anchorage gave me the best truck buying experience ever! I am absolutely in love with my truck and the sales associates were amazing. They really work for the customers. I am very impressed with how much time Richard took with me and even went to a different dealership to bring a teuck to me to drive. I can say enough positive things about him!! And ALL of the salemen there. I am truly thankful! More

Richard Suesue I worked with Sales Consultant, Richard Suesue on the purchase of my 2016 Kia Sorento. I expected professional, courteous customer service without fee I worked with Sales Consultant, Richard Suesue on the purchase of my 2016 Kia Sorento. I expected professional, courteous customer service without feeling pressured – I’m pleased to say that I was not disappointed! If anything my expectations were surpassed with Richard's knowledge of the vehicles and desire to go above and beyond to make sure I was happy. Thanks Richard and Lithia Kia of Anchorage team for making my purchase a positive experience! More

Great customer service until you buy the car. Bought a used car from them and less then a week later it started to overheat. After being put in the shop 4 times within a month they finally figured Bought a used car from them and less then a week later it started to overheat. After being put in the shop 4 times within a month they finally figured out the right problem but they could not fix it. They sent it to Chevy of south anchorage where I was told it would be 600 to fix (it was a sensor the car was not actually overheating) after I got it back from Chevy less then a week later the car broke down on the side of the road. I brought it back to Chevy where they told me I had bad heads and it would be 4100 to fix. Lithia Kia was unhelpful after I bought the car and when my wife called the sales manager actually told her she was overreacting and "it is our car and we can do what we want with it." Never will I recommend this dealership to anyone. More

HAPPY CUSTOMER! The customer service was excellent, I was so comfortable with the recommendations and the knowledge of the vehicle he showed, that I ended up driving The customer service was excellent, I was so comfortable with the recommendations and the knowledge of the vehicle he showed, that I ended up driving off with a 2011 Kia Optima. I absolutely love it. I was even pleased with the follow up phone call. RIchard SueSue wanted to make sure the car was working out great and if I had any other questions that I would have that I forgot to ask, I thought that as an employee of LITHIA KIA, that was a GREAT service to have. We hear all kinds of Car Salesman Horror stories of how they bombard you as soon as they see you walking towards their lot, or after the sale they don't want to be bothered But the level of customer service, friendly atmosphere, the time that take to listen to your needs, especially the attentiveness will definitely be the reason for my friends and family to stop at LITHIA KIA. I have faith that Richard SueSue will take care of my friends and family whenever their in need of a new or used vehicle. More

Friendly Staff and comfortable waiting area. Came in for oil change and was offered free car wash and vacuum inside of car. It was a good car wash, just took alittle longer than I would have t Came in for oil change and was offered free car wash and vacuum inside of car. It was a good car wash, just took alittle longer than I would have thought at 8;30 am. Very friendly staff. Having some hot chocolate to drink would be nice to have a cold mornings, not everyone drinks coffee. More