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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,819 Reviews

1,819 Reviews of Lithia Hyundai of Reno - Service Center

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April 04, 2022

Service was quick and easy. Pull up handed over the keys and with the appointment I was in and out with a blink of an eye. Thank you Hyundai! More

by RSOCCER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, it's great to see the service you received was quick and easy! See you next time!

April 03, 2022

I’ve always had good service. Everyone there is great especially Matt. Thank you for always serving me. More

by Burnschevygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan , Matt Ashton, Matt Franceschini, Tabatha Culver
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see Matt and the rest of our team always provide you with good service when you visit. We look forward to seeing you again!

April 02, 2022

I always enjoy working with Lance. The service is excellent and everyone is always very helpful . More

by Larry T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hi Larry, we appreciate your feedback about always enjoying your experience with Lance and the excellent service everyone always provides. We look forward to seeing you again!

April 01, 2022

Quick and professional, went in for an oil change and they caught slow leak on on my right rear tire. Saved me an extra trip to get that dealt with. More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't see him there
Apr 04, 2022 -

Lithia Hyundai of Reno responded

Hi James, we're pleased to see our team provided you with quick and professional service. See you next time!

March 30, 2022

Very nice that the warranty coverage was as solid as it was, amazing... I was satisfied... More

by ROYJE777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
Apr 04, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for your feedback. Come see us again in the future!

March 28, 2022

Service was completed quickly and we are very pleased with all aspects. We will definitely be back More

by ronandlaurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton
Mar 29, 2022 -

Lithia Hyundai of Reno responded

Hi Ron, it's great to see you're pleased with the quick service you received. We look forward to seeing you at your next visit!

March 28, 2022

Holly in sales is the best. The service department has an attitude problem. No smiles or warm greetings. I hate taking my vehicle in. When I owned a Honda it was like I was visi More

by Ralph M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Holly in sales is why I come back to this specific dealership , Bryan Ogg, David Lennox, Tom Clark
Mar 30, 2022 -

Lithia Hyundai of Reno responded

Hello Ralph, Thank you for your feedback about our sales and service department. We strive daily to provide above excellent customer service to our customers. I would like the opportunity to learn more about your experience(s) with the service department and see what we can do to improve our service during your next visit. Please contact me at your earliest convenience. Thank you for your time and business. Lillian Davis 775-682-5509 Customer Relations Manager

March 27, 2022

Patience, professionalism, thorough explanation of my automobile’s problem and solution. Don O. is a man I recommend with highest confidence. -Benjamin H. Martin More

by LITHIA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lithia Hyundai of Reno responded

Hi Benjamin, we truly appreciate your recommendation and are glad to see Don was patient and professional. We look forward to your next visit!

March 27, 2022

Friendly and good communication, Knowledgeable staff and versatile scheduling, but service time has a long wait time. More

by ELIZABETHKRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Mar 29, 2022 -

Lithia Hyundai of Reno responded

Hi Elizabeth, we apologize for the wait time you experienced during your visit but we do appreciate your patience and business. Let us know what else we may help with in the future! Take care!

March 25, 2022

Awesome staff! They were very personable. I felt like i could ask any questions i needed to. They were willing to educate me on the predicament of my vehicle. More

by Kdymond98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
Mar 29, 2022 -

Lithia Hyundai of Reno responded

Hello, it's wonderful to see our awesome team was personable during your visit. We'll see you again next time!

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