Lithia Hyundai of Reno - Service Center
Reno, NV
1,819 Reviews of Lithia Hyundai of Reno - Service Center
I love the service from Don Ostrom. He is the reason I take my vehicle to Lithia Hyundai of Reno. Every service quote he has given me has been lower than all other quotes, Everything He is the reason I take my vehicle to Lithia Hyundai of Reno. Every service quote he has given me has been lower than all other quotes, Everything he has ever told me how long service would take has been true. I appreciate how Don communicates. He is patient and straight forward. I have witnessed him working hard to get my car on a rack as soon as possible. Don O. provides detailed answers to all of my questions. I believe he respects my time; probably because he is very efficient with his time. THIS is what I want in automotive service. I love Don O. and Lithia Hyundai of Reno. Very Sincerely, Benjamin H. Martin More
I had to wait over 2 hrs last time & only found out my car was ready because I asked. Results of my service was not discussed with me- I had to ask. Trash was left in my car. car was ready because I asked. Results of my service was not discussed with me- I had to ask. Trash was left in my car. More
The service department at Reno Lithia Hyundai is the best. I have been going there since 2015 and the I’m completely pleased. The service manager Matt Ashton and my service advisor Tabatha Culver are ex best. I have been going there since 2015 and the I’m completely pleased. The service manager Matt Ashton and my service advisor Tabatha Culver are extremely professional and knowledgeable. More
Kirby was great. experience with the service department has been good to. They have in house insurance to that was pretty great experience with the service department has been good to. They have in house insurance to that was pretty great More
Better communication. Went for a simple oil change. No follow up for any recommendations or if all was good. Was there on a Saturday and was there for an hour and 45min Went for a simple oil change. No follow up for any recommendations or if all was good. Was there on a Saturday and was there for an hour and 45min. More
They have always been helpful in setting up the maintenance appointments and providing excellent customer service. I t is great that there is consistency! maintenance appointments and providing excellent customer service. I t is great that there is consistency! More